SP2 Installation

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BIGAL - 28 Aug 2004 19:31 GMT

After one successful installation of SP2 I have had a problem on the second
machine. Installation went through the backup registry and restore point
process and then errored out with the following message:
"Unable to read from or write to the data base"

Following is svcpack.log entries from restore point forward:

1016.822: System Restore Point set.
1018.094: PFE2: Per File Exceptions will not be used.
1024.463: SceConfigreSystem failed, return 0x14
1024.463: DoInstallation:SecurityConfigSystemCommit Failed: 0x800710d9
1056.730: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
value, error 0x2
1056.730: DoInstallation: Failed to unregistering spuninst.exe for recovery.
1056.780: Unable to read from or write to the database.
1080.143: Message displayed to the user: Unable to read from or write to the
database.
1080.143: User Input: OK
1222.949: DeRegistering the Uninstall Program -> Windows XP Service Pack, 0
1222.949: Service Pack 2 installation did not complete.
1224.821: Message displayed to the user: Service Pack 2 installation did not
complete.
1224.821: User Input: OK
1224.821: Update.exe extended error code = 0x800710d9

Need help!!!!

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Torgeir Bakken \(MVP\) - 30 Aug 2004 18:46 GMT

> After one successful installation of SP2 I have had a problem on the second
> machine. Installation went through the backup registry and restore point
> process and then errored out with the following message:
> "Unable to read from or write to the data base"

Hi

Try this:

Place the text below in a .bat (batch) file (e.g. paste it into a new
notepad document and save it with e.g. the name fixdb.bat)

Then run the batch file by double clicking on it.

You should run the batch file just after a reboot of the computer (as
the first thing).

The batch file will tell you when it is finished.

Please post any result back here, good or bad :-)

Start batch file:
--------------------8<----------------------

@echo off

:: Batch file that tries to remedy error # 800710D9
:: "Unable to read from or write to the database".
:: Author: Torgeir Bakken
:: Date: 2004-08-30

:: Stop the Cryptographic service

%SystemRoot%\System32\net.exe stop CryptSvc

:: Rename all log files in the %SystemRoot%\Security folder

FOR %%a in (%SystemRoot%\Security\*.log) DO move /y %%a %%a.old

:: Rename the %SystemRoot%\System32\CatRoot2 folder

move /y %SystemRoot%\System32\CatRoot2 %SystemRoot%\System32\CatRoot2old

IF not exist %SystemRoot%\System32\CatRoot2 GOTO CONT01

:: In case the folder rename failed because of locked files
:: rename all log files in the %SystemRoot%\System32\CatRoot2 folder

FOR %%a in (%SystemRoot%\System32\CatRoot2\*.log) DO move /y %%a %%a.old
SET catroot2locked=True

:CONT01

cls
echo.
echo Please wait, this might take some time...

:: Unregister DLL files that are associated with Cryptographic Services

CD /D %SystemRoot%\System32
start /wait regsvr32.exe /s /u softpub.dll
start /wait regsvr32.exe /s /u wintrust.dll
start /wait regsvr32.exe /s /u initpki.dll
start /wait regsvr32.exe /s /u dssenh.dll
start /wait regsvr32.exe /s /u rsaenh.dll
start /wait regsvr32.exe /s /u gpkcsp.dll
start /wait regsvr32.exe /s /u sccbase.dll
start /wait regsvr32.exe /s /u slbcsp.dll
start /wait regsvr32.exe /s /u cryptdlg.dll

:: Reregister DLL files that are associated with Cryptographic Services

start /wait regsvr32.exe /s softpub.dll
start /wait regsvr32.exe /s wintrust.dll
start /wait regsvr32.exe /s initpki.dll
start /wait regsvr32.exe /s dssenh.dll
start /wait regsvr32.exe /s rsaenh.dll
start /wait regsvr32.exe /s gpkcsp.dll
start /wait regsvr32.exe /s sccbase.dll
start /wait regsvr32.exe /s slbcsp.dll
start /wait regsvr32.exe /s cryptdlg.dll

:: Configure and start the Cryptographic service

%SystemRoot%\system32\sc.exe config CryptSvc start= auto

:: Start the Cryptographic Service

%SystemRoot%\system32\net.exe start CryptSvc
cls

echo.
If "%catroot2locked%"=="True" GOTO CONT02
echo Finished, please reboot the computer and then try to install SP2 again...

GOTO END

:CONT02

echo Please run the batch file again with a newly restarted computer...
echo (but if it is newly restarted, just do a reboot and then try
echo to install SP2 again)...
GOTO END

:END

echo.
pause

--------------------8<----------------------

Signature

torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter/default.mspx

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Bigal - 30 Aug 2004 23:11 GMT

Torgeir, your suggestion worked. Thanks a lot.

"Torgeir Bakken (MVP)" wrote:

> > After one successful installation of SP2 I have had a problem on the second
> > machine. Installation went through the backup registry and restore point
[quoted text clipped - 91 lines]
>
> --------------------8<----------------------

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Sabrina - 15 Sep 2004 02:11 GMT

Torgeir, you are genious! Many thanks from me too :) .

I only think there should be 'move /h' (instead of 'move /y') in the batch.

Reply to this Message

Torgeir Bakken \(MVP\) - 15 Sep 2004 02:50 GMT

> Torgeir, you are genious! Many thanks from me too :) .

Your welcome :-)

> I only think there should be 'move /h' (instead of 'move /y')
> in the batch.

No, I use /y in case there exists files/folders there from before.

A quote from "move.exe /?":

/Y Suppresses prompting to confirm you want to
overwrite an existing destination file.

I can't see that /h is supported by move.exe at all?

Signature

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Sabrina - 15 Sep 2004 11:41 GMT

> > I only think there should be 'move /h' (instead of 'move /y')
> > in the batch.
[quoted text clipped - 7 lines]
>
> I can't see that /h is supported by move.exe at all?

Oops... Sorry, you are right. I ran it under 4NT command shell, which
needs "move /H" for hidden and system files.

Reply to this Message

Fgow - 26 Oct 2004 17:25 GMT

> > After one successful installation of SP2 I have had a problem o
> the second
[quoted text clipped - 107 lines]
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scriptcenter/default.mspx *

YOU ARE THE MAN.
I was about ready to re-instal XP then desided to do a search, and I a
glad I did.

Thanks a To

-
Fgo

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RanchoDoug - 21 Mar 2005 19:11 GMT

"Torgeir Bakken (MVP)" wrote:
-snip-

> Try this:
>
> Place the text below in a .bat (batch) file (e.g. paste it into a new
> notepad document and save it with e.g. the name fixdb.bat)
>
> Then run the batch file by double clicking on it.

Thanks,

After hours and hours trying to find why my Wife's Dell couldn't install
SP2, I found your post and it worked perfectly. All my other machines had no
problem.

Doug

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aligaus - 29 Jun 2006 20:09 GMT

This is what i keep getting - any ideas???
Please !!??

9.906: 2006/06/29 20:04:53.277 (local)
9.922: c:\61af9338e20457d03088\i386\update\update.exe (version
5.5.1005.0)
9.953: Service Pack started with following command line:
10.250: Return Value From OnACPower = 1
10.250: OnACPower returned value( 0x1 ) which is Equal To 0x1
10.250: Condition succeeded for section OnACPower.Section in Line 1 of
PreRequisite
10.250:
SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures is not
Present
10.250: First Condition in A6Block.Section Succeeded
10.250: Condition succeeded for section A6Block.Section in Line 2 of
PreRequisite
21.828: PrepareToTrustInfFile: MySetupCopyOEMInf failed: 0x5
21.828: IsInfFileTrusted: PrepareToTrustInfFile Failed: 0x5
21.906: UnRegisterSpuninstForRecovery, failed to delete
SpRecoverCmdLine value, error 0x2
21.906: DoInstallation: Failed to unregistering spuninst.exe for
recovery.
21.937: Access is denied.
24.062: Message displayed to the user: Access is denied.
24.062: User Input: OK
24.062: Service Pack 2 installation did not complete.
25.218: Message displayed to the user: Service Pack 2 installation did
not complete.
25.218: User Input: OK
25.218: Update.exe extended error code = 0x5
25.218: Update.exe return code was masked to 0x643 for MSI custom
action compliance.

--
aligaus

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