install xp home over pro blue screen error

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James R. - 2Rise LLC - 26 Feb 2006 12:04 GMT

I have 3 machines on a wireless network.
2 run with xp home edition.
The third was running xp pro but, for consistency, I attempted to install xp
home.
I get a blue screen "invalid_work_queue_item" message and cannot now use the
machine.
The codes shown are:
0x00000096
0x80ACC0D0
0X80548ABC
0X80548A80
0X80571358
I have even reformatted the HDD and continue to get this after trying
several times to install xp home.
Thank, in advance for a rapid reply.
This is a business critical machine to have up and running.
Thanks.
James

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Shenan Stanley - 26 Feb 2006 12:56 GMT

> I have 3 machines on a wireless network.
> 2 run with xp home edition.
[quoted text clipped - 11 lines]
> trying several times to install xp home.
> This is a business critical machine to have up and running.

"Business Critical" and you wanted to install "Windows XP Home Edition"?
Windows XP Professional is Windows XP Home Edition with more features.

I would re-install Windows XP Professional onto that machine and continue
using it.

Also - you didn't try to use the Windows XP Home Edition installation media
from one of the other machines, did you? If both of the Windows XP Home
Edition machines *came with* Windows XP Home Edition - then the CDs were
"OEM" and possibly updated in such a way to work on the machines they came
with (BIOS Locked is the common term.)

That would make sense - since the error you are seeing is normally centered
around driver issues.

You are losing nothing by haveing Windows XP Professional thrown in the mix.
You are not even gaining complications. You do gain features that you may
end up wishing you had on the Windows XP Home Edition machines though.
*grin*

Signature

Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

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James R. - 2Rise LLC - 26 Feb 2006 15:59 GMT

Thanks a lot - BUT ...

I really do need to make everyone's machine match in every way.
Therefore I NEED to get all machines on to XP Home.

The two machines that are now successfully running Home got their operating
systems from retail bought media upgrade disks.
Similarly, I bought a Home upgrade disk to move the third machine from Pro
to home.
The Pro machine was inherited from a previous iteration of our business and
did/does not have any media available for it Pro operating system.

Now that I have nothing but a blue screen and the error shown earlier - are
there any options to help me avoid buying a new PC?

We're small so all ways to get through this free are greatly appreciated.
Thanks, in advance.

James

> > I have 3 machines on a wireless network.
> > 2 run with xp home edition.
[quoted text clipped - 31 lines]
> end up wishing you had on the Windows XP Home Edition machines though.
> *grin*

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Shenan Stanley - 26 Feb 2006 18:44 GMT

> Thanks a lot - BUT ...
>
[quoted text clipped - 14 lines]
> We're small so all ways to get through this free are greatly
> appreciated. Thanks, in advance.

You bought the upgrade version to upgrade from Windows XP Professional to
Windows XP Home.
That could very well be your problem - since that is a downgrade and not a
valid path.

Purchase a full version (OEM or Retail) of Windows XP Home Edition and
perform a clean install - deleting all previous information off the drive by
deleting the patrtitions and creating new ones and formatting after booting
from the CD.

(I would tell you to do this with the Windows XP Home Upgrade CD - if you
had a qualifying upgrade OS to use - but Windows XP Professional does not
qualify you for a upgrade. Yes - you can perform clean installs from
Upgrade CDs *if* you have qualifying upgrade media.)

As for making the machines match in every way.. That seems like an
obsession more than a reality. *grin* Windows XP Professional and Windows
XP Home are the same except for a few features that you obviously do not use
and would not use still. Therefore you could have saved the small business
money by not using the features and leaving it XP Professional. The
look/feel/installation/patches needed/etc would have remained the same.

In any case - you need to purchase the FULL operating system that you want
on the machine, boot it from CD, delete all partition information, create
new partition(s), format them and install from scratch the OS of your
choice. When it is done installing - you may need to visit the
manufacturer's web page (of the laptop) and grab drivers to install for all
the components - because it is highly unlikely that Windows XP will have all
the drivers needed inclusive.

Signature

Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

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James R. - 2Rise LLC - 27 Feb 2006 12:16 GMT

Thank you.

> > Thanks a lot - BUT ...
> >
[quoted text clipped - 44 lines]
> the components - because it is highly unlikely that Windows XP will have all
> the drivers needed inclusive.

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