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Windows Forum / Windows XP / Setup and Deployment / August 2006

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replaced defective motherboard, now in-place upgrade XP Pro fails

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dnear1 - 28 Aug 2006 03:13 GMT
My previous motherboard died, I couldn't get the same board or type so I
upgraded from Athlon XP to P4.  I tried to do an in-place upgrade but it does
not finish.
Setup runs until it tries to save the configuration and gets this error:

Setup can not set the required Windows XP configuration information. This
indicates an internal setup error. Contact your system administrator.

Where do I start trying to troubleshoot?
Ian - 28 Aug 2006 08:09 GMT
-My first question would be whether the new hardware is OK. I'd be inclined
to run a "live CD" such as BartPE, Knoppix or Ubuntu on it for a while, and
see if it behaves itself.
dnear1 - 29 Aug 2006 00:50 GMT
I downloaded Knoppix and ran it for about an hour.  Every one of the programs
that I opened and used ran fine.  I even played a few AVI's from another CD
and ran a Windows NOKIA monitor test application via WINE.  I hoped there
would have been a burn-in app, but there wasn't that I could find.

I stripped the system down to just the CDroms, the Hard drive, and used the
on-board video, but it still fails with the same message.  Disabled quick
self test and it shows no memory errors.  

> -My first question would be whether the new hardware is OK. I'd be inclined
> to run a "live CD" such as BartPE, Knoppix or Ubuntu on it for a while, and
> see if it behaves itself.
dnear1 - 29 Aug 2006 03:22 GMT
I created a BartPE CD from my XP install and it booted fine as well.  Running
ChkDsk on the c: drive turned up no errors in the first 4 checks (The 5th,
free space verification is still running).  All of the files appear to be
intact, but unless I claim ownership of them, I cannot view them (I get an
Access Denied error).

> -My first question would be whether the new hardware is OK. I'd be inclined
> to run a "live CD" such as BartPE, Knoppix or Ubuntu on it for a while, and
> see if it behaves itself.
dnear1 - 29 Aug 2006 19:39 GMT
I also made a Ubuntu liveCD and have had it running for about 8 hours with a
3d screensaver running.  I am making this post with the machine in question
via ubuntu.  Scans of both the main and secondary partition in BartPE came
back with no errors.

Any other things I should try?

> -My first question would be whether the new hardware is OK. I'd be inclined
> to run a "live CD" such as BartPE, Knoppix or Ubuntu on it for a while, and
> see if it behaves itself.
 
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