"Migrating" from Box license to Volume License

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Harrington - 28 Jan 2008 16:31 GMT

I have a system running Windows XP Professional SP2 that was not legal.
Because of this it would not validate and I could not download any updates.
My attempt to resolve this was to "upgrade" the system using our volume
license CD. I put the CD in, entered our VL key, and then proceeded to
upgrade the system. Now there are various issues including not being able to
install any windows updates.

Before I explain any further on the current issues, is this the correct
method of going from box license to volume license? A co-worker is telling
me that the system has to be re-installed from the VL cd.

Any help or insight would be appreciated.

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Shenan Stanley - 28 Jan 2008 16:53 GMT

> I have a system running Windows XP Professional SP2 that was not
> legal. Because of this it would not validate and I could not
[quoted text clipped - 10 lines]
>
> Any help or insight would be appreciated.

When you say 'upgrade' - do you mean a repair installation?

Co-worker is incorrect. However - you could have also tried this:

The Genuine Advantage Product Key Update Tool is only valid for
users attempting to change their current non-genuine Product Key
to a genuine COA sticker or genuine Product Key - all without a
reinstall!
http://go.microsoft.com/fwlink/?LinkId=50346&clcid=0x409

Reason you cannot get updates is likely explained here:

Updates are not installed successfully from Windows Update,
from Microsoft Update, or by using Automatic Updates after
you repair a Windows XP installation
http://support.microsoft.com/kb/943144
(Try it even if you did a clean, not repair, installation.)
(Try it even if you performed some sort of restore - not repair install.)

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Shenan Stanley
MS-MVP
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How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

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Harrington - 28 Jan 2008 17:04 GMT

When I put the VL cd in, I used the "Upgrade" option. Similar if I were going
from Home to Pro..

> > I have a system running Windows XP Professional SP2 that was not
> > legal. Because of this it would not validate and I could not
[quoted text clipped - 29 lines]
> (Try it even if you did a clean, not repair, installation.)
> (Try it even if you performed some sort of restore - not repair install.)

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Harrington - 28 Jan 2008 18:38 GMT

Excellent, the fix for the updates worked. As far as the
ProductKeyUpdateTool I can use that on a OEM or BOX install of Windows XP Pro
and use a Volume License key?

Thanks much for your help!

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