XP Service Pack 1 on disc

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Obvious - 30 Nov 2003 04:01 GMT

I recently ordered XP Service Pack on disc from the
Microsoft website. They promptly took my money but never
sent me the disc and when I look for support online the
message I get has to do with them not knowing anything
about me. Does anyone know how I can talk customer
service and get a refund from these thieves?

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Jupiter Jones [MVP] - 30 Nov 2003 04:21 GMT

How did you pay?
Credit card? Contact credit card company.
Also try here:
http://support.microsoft.com/?kbid=326246

If you think Microsoft are thieves after this one incident, I suggest
you go to Linux or another source you trust.
If there are other incidents that also support your belief that
Microsoft are thieves, why did you give your money?

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Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://dts-l.org/index.html

> I recently ordered XP Service Pack on disc from the
> Microsoft website. They promptly took my money but never
> sent me the disc and when I look for support online the
> message I get has to do with them not knowing anything
> about me. Does anyone know how I can talk customer
> service and get a refund from these thieves?

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Bastet - 30 Nov 2003 15:59 GMT

"Never sent the disc"? And how long, exactly, have you waited, pray? It says
to allow at least 30 days for delivery.

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