Thanks, Ken. Based on previous advice in this thread, I installed the trial
version of Avast on my son's new computer. It was still running the trial
version of symantec that came with the computer.
After I installed Avast, I could not connect to the internet. I uninstalled
it, and was able to connect.
Do you think that this problem is related to having both programs on the
same machine? Symantec starts up automatically, so they were running
simultaneously although I was not using symantec to run a scan.
Or, is there some other setting with avast that I should deal with?
(firewall, etc). I couldn't find any troubleshooting advice on the avast web
site.
thanks in advance for your patience
> Thanks, Ken. Based on previous advice in this thread, I installed the trial
> version of Avast on my son's new computer. It was still running the trial
[quoted text clipped - 5 lines]
> Do you think that this problem is related to having both programs on the
> same machine?
Very likely. I run Avast on all my computers here, without any
problems at all.
> Symantec starts up automatically, so they were running
> simultaneously although I was not using symantec to run a scan.
It's still running in the background. By the way, in my view, and that
of many of us here, Norton Antivirus is the single worst anti-virus
program there is. Avast is *much* better. If I were in your shoes, I
would keep Avast and dump NAV instead.
> Or, is there some other setting with avast that I should deal with?
> (firewall, etc). I couldn't find any troubleshooting advice on the avast web
[quoted text clipped - 17 lines]
> > Join the club. It's probably the single worst security product on the
> > market.

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Ken Blake, Microsoft MVP Windows - Shell/User
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