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Windows Forum / Windows XP / General Topics 2 / May 2008Re: Computer freezes on switching between limited user sessions
Hope you don't mind me posting this again in case anyone with good ideas missed it last time as I got no replies. Thanks  Signature"Broooz" <Broooz@nospamplease.com> wrote in message news:... >I am running winXP SP2. I have a problem that only seems to happen if we >have 2 limited user accounts open at the same time. One of the session >freezes on log off and then you have to force a reboot. Any idea what >causes this please. Here is a copy of the application log warning that is >left at the time:- > > Event Type: Warning > Event Source: Userenv > Event Category: None > Event ID: 1517 > Date: 16/03/2008 > Time: 14:54:16 > User: NT AUTHORITY\SYSTEM > Computer: STUDY1 > Description: > Windows saved user STUDY1\Pamela registry while an application or service > was still using the registry during log off. The memory used by the user's > registry has not been freed. The registry will be unloaded when it is no > longer in use. > > This is often caused by services running as a user account, try > configuring the services to run in either the LocalService or > NetworkService account. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > Event Type: Warning > Event Source: Userenv > Event Category: None > Event ID: 1524 > Date: 16/03/2008 > Time: 14:54:15 > User: STUDY1\Pamela > Computer: STUDY1 > Description: > Windows cannot unload your classes registry file - it is still in use by > other applications or services. The file will be unloaded when it is no > longer in use. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > On this occasion the user Pamela attempted to shut the computer down and > got the warning that there were other users logged on. So Pamela then > attempted to log off and it was then the computer froze giving rise to the > errors above. > > Event Type: Information > Event Source: Application Popup > Event Category: None > Event ID: 26 > Date: 16/03/2008 > Time: 14:53:42 > User: N/A > Computer: STUDY1 > Description: > Application popup: Windows : Other people are logged on to this computer. > Shutting down Windows might cause them to lose data. > > Do you want to continue shutting down? > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > Hope you don't mind me posting this again in case anyone with good ideas > missed it last time as I got no replies. [quoted text clipped - 63 lines] >> For more information, see Help and Support Center at >> http://go.microsoft.com/fwlink/events.asp. The first two error messages can usually be cleared up by installing the User Profile Hive Cleanup Service. Take a look at these web sites for more info. User Profile Hive Cleanup Service http://www.microsoft.com/downloads/details.aspx?FamilyId=1B286E6D-8912-4E18-B570 -42470E2F3582&displaylang=en Troubleshooting profile unload issues http://support.microsoft.com/kb/837115 I'm not familiar with the error message about other users being logged on and I couldn't even give you a good guess. If you haven't done so already, you might want to post a new question on this topic to the Windows XP General newsgroup. It's possible that someone visiting that newsgroup may be familiar with this issue. Good luck Nepatsfan > The first two error messages can usually be cleared up by installing the > User Profile Hive Cleanup Service. Take a look at these web sites for more [quoted text clipped - 15 lines] > > Nepatsfan Thanks - I will try that Regards Broooz > The first two error messages can usually be cleared up by installing the > User Profile Hive Cleanup Service. Take a look at these web sites for more [quoted text clipped - 5 lines] > Troubleshooting profile unload issues > http://support.microsoft.com/kb/837115 Thank you very much - I missed this KB when I was googling. You are a genius - it seems to solve the problem (or perhaps it was uninstalling norton which might have been the service at fault). Anyway it now works so thank you very much. >> The first two error messages can usually be cleared up by installing the User >> Profile Hive Cleanup Service. Take a look at these web sites for more info. [quoted text clipped - 10 lines] > uninstalling norton which might have been the service at fault). Anyway it > now works so thank you very much. Far from a genius. Just someone who's dealt with a similar problem and knew the solution. As for Norton, uninstalling it has been known to cure a lot of problems. Nepatsfan |
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