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Windows Forum / Windows XP / General Topics 2 / May 2008Problems with online shopping baskets
Whenever I try to use an online shop such as amazon I can order the item but then even though the baskets says the item is there when I continue to the checkout it doesn't recognise that anything is in my basket. This happens on every shopping site I have recently tried it is as if my computer isn't recognised at the final step. A similar problem is happening with my anti viral software, where it starts the update process but then doesn't recognise that it has completed it? I am at a loss. > Whenever I try to use an online shop such as amazon I can order the item but > then even though the baskets says the item is there when I continue to the > checkout it doesn't recognise that anything is in my basket. This happens on > every shopping site I have recently tried it is as if my computer isn't > recognised at the final step. Enable cookies for those sites. A similar problem is happening with my anti > viral software, where it starts the update process but then doesn't recognise > that it has completed it? I am at a loss. Which AV are you using? > > Whenever I try to use an online shop such as amazon I can order the item > but [quoted text clipped - 14 lines] > > Just upgraded to Norton internet security 2008 but problem was happening before on 2007 I have enabled all cookies but I still can't access a working "basket" thanks for your time in advance > I have enabled all cookies but I still can't access a working "basket" > > thanks for your time in advance Usually it's just a case of allowing cookies. Since that did not do the trick... my *guess* is that it's your Norton security package... but you'd have to sort through the settings for that... as I do not use it so could not advise you > Whenever I try to use an online shop such as amazon I can order the item but > then even though the baskets says the item is there when I continue to the [quoted text clipped - 3 lines] > viral software, where it starts the update process but then doesn't recognise > that it has completed it? I am at a loss. Certain anti-spyware programs can cause this problem. They may, for example, prevent certain types of scripts from running. I do not have this problem with Amazon, but I have the same problem on Newegg. I must disable AdMuncher when I want to order from Newegg. |
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