Windows Forum / Windows XP / General Topics 2 / May 2008
Password problems..
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Becca - 12 May 2008 00:32 GMT Recently, my computer had some windows updates. I let them install and then when I rebooted, Windows asked for a password. I am the only user on this home computer so I did not ever set one. It won't let me log on at all. I've tried entering nothing and everything I can think of. I've tried rebooting into safe mode, and again it asks for passwords for Administrator and myself. I'm not a computer expert by a long run, but am hoping that someone might have had the same experience and may have some help for this problem.
Claymore - 12 May 2008 01:46 GMT > Recently, my computer had some windows updates. I let them install and then > when I rebooted, Windows asked for a password. I am the only user on this [quoted text clipped - 4 lines] > I'm not a computer expert by a long run, but am hoping that someone might > have had the same experience and may have some help for this problem. Try one or both of these:
If you're being asked for a username and password, try this:
Go to Control Panel => User Accounts => Change the way users log on or off => check the 'Use the Welcome screen box'.
If it's having to click a name in the Welcome screen, try this:
Go to Start => Run and type in "control userpasswords" {without the quotes, and there's a space after "Control"}
Uncheck the box "Users must enter a user name and password to use this computer".
Becca - 12 May 2008 02:09 GMT The problem still is that I can't GET to the control panel. It wants a password on the welcome screen and won't let me past that point without one. Even in Safe Mode, I can't reset the admin password or get to the control panel. Thanks so much, I may not have been clear enough on my first post (first ever) :)
Thanks again for your post!
> > Recently, my computer had some windows updates. I let them install and then > > when I rebooted, Windows asked for a password. I am the only user on this [quoted text clipped - 19 lines] > Uncheck the box "Users must enter a user name and password to use this > computer". Patrick Keenan - 12 May 2008 04:33 GMT > The problem still is that I can't GET to the control panel. It wants a > password on the welcome screen and won't let me past that point without [quoted text clipped - 4 lines] > > Thanks again for your post! You may find that you need a password reset utility. There are a number of these available as bootable disk images; some are based on Linux distributions. You will need to be able to burn a CD to do this.
If this is XP Home, you have no problems with this. You can reset the passwords and get back into all the accounts.
But if it's XP Pro, you need to be aware that changing the password from outside the account will - not can - permanently prevent access to files and folders that were encrypted using XP Pro's built-in EFS encryption (unless you have the credentials backed up or designated a Recovery Agent - this is often not done as it isn't required or even prompted). If you have XP Pro and you even think you might have invoked encryption, STOP and consider your options while you still have some.
Even if you are the only person using the system, you should create a password, because some things require it. For example, the Windows Task Scheduler by default will not run scheduled tasks (like backups or virus scans) using a local account that has no password. This is a security feature, and can be disabled, but you shouldn't. Instead, add a password and use TweakUI to have it remembered.
HTH -pk
>> > Recently, my computer had some windows updates. I let them install and >> > then [quoted text clipped - 24 lines] >> Uncheck the box "Users must enter a user name and password to use this >> computer". JS - 12 May 2008 02:30 GMT Note: The default password for the built in Windows Administrator account is normally blank (none). Use this hidden/admin account to fix your problem.
For XP Home users: Boot the computer into Safe Mode Do this by pressing the F8 key after the Power On Self Test is finished, until the Start menu appears. This will get you to the correct menu window. Once in Safe Mode, you will see the normally hidden Administrator account and any other accounts. (Note: Accounts are displayed alphabetically). Use the Up/down arrow keys to highlight the 'Administrator' account; Remember as mentioned above: The default password is a blank (no password required).
Also See: Forgotten your Windows XP Home password http://support.microsoft.com/kb/894902/en-us and: http://support.microsoft.com/kb/894901/
For XP Pro users: You do not need to go into Safe Mode. At the Welcome Screen, do/press the Ctrl-Alt-Del keys twice to display the Windows logon box. Type in "Administrator" (without the quotes) and 'if' you assigned a password when you set up Windows, then enter it. (Note: by default the password is blank, no password need be entered)
Once your in, then: Click Start/Run/and type in: Control Userpasswords2 and then press OK Next click on the Advanced tab and then click Manage Passwords.
Also: Download Tweak UI from Microsoft http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx Then expand the Logon option and select Autologon and Check the Autologon box.
OR
Start/Run and enter: CONTROL USERPASSWORDS2 On the User tab: pick (highlight) the account you want to automatically log on Then uncheck: Users must enter username and password Next click Apply and enter the password (if the account you pick has a password) Finally click OK until your completely out
Finally: How to turn on automatic logon in Windows XP http://support.microsoft.com/kb/315231
JS
> Recently, my computer had some windows updates. I let them install and > then [quoted text clipped - 6 lines] > I'm not a computer expert by a long run, but am hoping that someone might > have had the same experience and may have some help for this problem. Patrick Keenan - 12 May 2008 04:38 GMT > Note: The default password for the built in Windows Administrator account > is normally blank (none). > Use this hidden/admin account to fix your problem. Unfortunately, the OP probably can't use this. There seems to be a circumstance where XP decides that all the accounts have passwords, even if there aren't, so you can't get into *any* of them. They have to be reset externally. There are reports of this problem going back to at least 2004.
For example, http://www.petri.co.il/forgot_administrator_password.htm
HTH -pk
> For XP Home users: > Boot the computer into Safe Mode [quoted text clipped - 57 lines] >> I'm not a computer expert by a long run, but am hoping that someone might >> have had the same experience and may have some help for this problem. Becca - 13 May 2008 02:13 GMT I have already used a password reset utility. Made the image on the CD and ran the program, but it did not work. It actually said there was no password. But when I boot into safe mode, it still asks me for a password and won't accept no entry (nothing) or anything I can think of.
A part of me wonders if the installation went awry when it updated. I was hoping someone had the problem and solved it themselves.
It looks like a reformat, this will be a challenge for me..new experience!
Thanks to all who have responded with suggestions!
Becca
> Note: The default password for the built in Windows Administrator account is > normally blank (none). [quoted text clipped - 60 lines] > > I'm not a computer expert by a long run, but am hoping that someone might > > have had the same experience and may have some help for this problem. JS - 13 May 2008 02:52 GMT Before you format and reinstall XP you might try a 'Repair' installation. I can't say this will fix you problem but it's worth a try.
Using your original Windows Setup CD, boot from the CD and follow all the instructions until you get to the point where Setup finds your current Windows installation. Next you will have the option of performing a repair install. Choose the repair option, not the standard Setup. Just follow the instructions to complete the repair process. Windows will keep your previous settings,including applications and device drivers.
Also read: http://www.michaelstevenstech.com/XPrepairinstall.htm
Finally go to Windows Update site and install all the updates as they will need to be reinstall also.
JS
>I have already used a password reset utility. Made the image on the CD and > ran the program, but it did not work. It actually said there was no [quoted text clipped - 80 lines] >> > might >> > have had the same experience and may have some help for this problem. Anna - 12 May 2008 16:44 GMT > Recently, my computer had some windows updates. I let them install and > then [quoted text clipped - 6 lines] > I'm not a computer expert by a long run, but am hoping that someone might > have had the same experience and may have some help for this problem. (and Becca later adds...) "Becca" <Becca@discussions.microsoft.com> wrote in message news:C3351E10-C7F2-4426-8C97-4230503887A0@microsoft.com...
> The problem still is that I can't GET to the control panel. It wants a > password on the welcome screen and won't let me past that point without [quoted text clipped - 4 lines] > > Thanks again for your post! Becca: If the responses from Patrick and others to your query haven't resolved your problem, let me suggest the following...
Obviously you have access to another computer so you can access the internet, right? If so, go to the following website... http://home.eunet.no/pnordahl/ntpasswd/
1. On the top of the webpage click on the "Bootdisk" button. 2. In the "Download" section of that page click on the cd070927.zip file and download it to your Desktop. Note it's a ZIP file so the contents of that file will have to be extracted. 3. I assume you know how to do this by merely right-clicking on the ZIP file, click on Extract All, Next, Next, Finish. 4. A folder will be created on your Desktop titled "cd070927". 5. Inside that folder will be the cd070927.iso file. It's this .iso file that allows you to create a bootable CD from that .iso image. 6. Hopefully, you have a CD-burning program, e.g., Nero, Roxio, etc., that allows you to merely double-click on the .iso file and the program will open and create a bootable CD from that .iso image. If you don't have such a program perhaps you have a friend or acquaintance who does and he or she can help you with creating the bootable CD. There are other programs available on the net that allow you to do this as well but these third-party programs that I've mentioned make it a very simple & straightforward process.
Now that you've created the bootable CD that's designed to reset your password, insert the CD in your optical drive and boot to it.
The following are step-by-step instructions for using the program. The example involved is a single-partitioned HDD, but the basic steps are the same for any size HDD, except where the drive is multi-partitioned. If the latter is the case the steps will be slightly different but they will not be unduly complicated or substantially different under those circumstances.
As you progress through the screens the information provided and steps involved look more complicated than they really are. In virtually every step during the process you, as the user, will simply be pressing the Enter key or some other simple keystroke. So please don't be unduly concerned as you look through the following. Relax, and take your time during the process, OK?
1. Hopefully your PC is set up so that it will boot to a bootable CD. If it's not, change the motherboard's BIOS boot priority setting so that the CD-ROM is first in boot priority.
2. Boot to the password reset CD. At the first screen you will see the "boot:" prompt. Press Enter.
3. The next prompt ("Step ONE") will be "Select: [1]". Press Enter.
4. The next prompt ("Step TWO") will be "What is the path to the registry directory? (relative to windows disk) [WINDOWS/system32/config]:". Again, press Enter.
5. The next prompt will follow text "Select which part of registry to load, use ..." and list three options. The default prompt will reflect the first option ("Password reset ..."), indicating "[1]". Again, press Enter.
6. The next prompt at "Step THREE" will indicate "What to do? [1]". Again, press Enter.
7. A bunch of information will follow with the final line displaying the prompt, "or simply enter the username to change [Administrator]". Type your user name, e.g., BECCA, and press Enter. Ensure you've correctly entered your user name in the proper case (uppercase or lowercase as you have originally set it).
8. More information will follow ending with the following prompt... "Please enter new password:". Type an * (asterisk or star) and press Enter.
9. The next prompt will be... "Do you really wish to change it? (y/n) [n]". Type y and press Enter. (You'll receive the confirmation "Changed!")
10. The last line of the following prompt will read... "or simply enter the username to change [Administrator]". Type ! (exclamation point) and press Enter.
11. The last line of the next prompt will read... "What to do? [1]" . Type q and press Enter.
12. The next prompt ("Step FOUR") will read... "About to write file(s) back! Do it? [n]". Type y and press Enter.
13. At this point you should get the "EDIT COMPLETE" message with the following prompt... "You can try again if it somehow failed, or you selected wrong New run? [n]" Just press Enter.
14. The final prompt will be a "#" signaling that the program has finished its work. Remove the CD from your optical drive and reboot.
Hopefully your Administrator's password has been reset to a blank password and you should gain access to your system. Anna
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