On 08/27/04 SBC sent an e-mail to their customers indicating that their
custom brower, connection manager, etc. needs to be upgraded to support
WinXP SP2.

Text of that e-mail here:

Attention SBC Yahoo! customers who use
Windows XP Operating System

Dear SBC Yahoo! Member:

If you are using the Windows XP Operating System on any of your computers
connected to SBC Yahoo! Dial or SBC Yahoo! DSL, this courtesy message is for
you. Users of other operating systems are not affected.

In August, Microsoft Corporation will be offering Windows XP users an update
called "Service Pack 2". You may hear about the Service Pack 2 update in the
news, on the Internet, or by seeing prompts on your computer screen telling
you to load a "Critical Upgrade" to Windows.

Service Pack 2 provides a series of security enhancements for the Windows XP
operating system. These new updates and features may cause SBC Yahoo! and
other software on your computer to behave differently.

Based on our testing, SBC has determined that some users will experience
changes after loading Service Pack 2 when using the customized SBC Yahoo!
Browser, Parental Controls, SBC Yahoo! Web mail, and Instant Messenger. SBC
and Yahoo! have prepared an update for these software components that you
should load to ensure compatibility with Service Pack 2.

Please copy and paste the below URL into your browser to download the
software update.
   http://download.yahoo.com/dl/sbcy/xpsp2fix.exe

In addition, if you are using a firewall on your XP computer, you will need
to go to the firewall manufacturer's website and load any software updates
they provide for Service Pack 2. Although we do not provide support for
firewall software, you can find information and web-links for the major
firewall companies at:
 a.. Zone Alarm: http://www.zonelabs.com
 b.. Norton Personal Firewall:
http://www.symantec.com/techsupp/sp2/faq.html
 c.. McAfee Personal Firewall Plus:
http://www.secureie.com/c/002/firewall2004/firewall2004_02.asp?source=goog&keywo
rd=firewall&
If you experience changes with other software on your computer, check the
software manufacturer's website for information regarding Service Pack 2
software updates.

Please refer to the SBC Yahoo! Help Site, http://help.sbcglobal.net , for
more details on Windows XP Service Pack 2 and SBC Yahoo! software updates
that are available for your computer.

If you want to know more about the Windows XP Service Pack 2 update, please
refer to the Microsoft site at http://support.microsoft.com/windowsxp/sp2 or
call 1.888.SP2.HELP (1.888.772.4357). If you need additional help with SBC
Yahoo!, please refer to the SBC Yahoo! Help Site at
http://help.sbcglobal.net

Sincerely,
SBC Yahoo! Member Services