When I put a DVD in it will not play. No problem playing CD's. When I right
click and try to open. Says please insert disk in drive when there is a DVD
in drive. Have already tried system restore. I also rebooted my computer.
Still not working. P.S. I just recently ran an update for a software
program. Could that have anything to do with this problem?
It is a DVD drive, right? You do have DVD decoding software such as WinDVD
or PowerDVD? Unlikely to be a software update... more likely the laser that
reads the DVD (as opposed to the one that reads the CD) has failed.

Signature
Cari (MS-MVP)
Printing & Imaging
> When I put a DVD in it will not play. No problem playing CD's. When I
> right
[quoted text clipped - 4 lines]
> Still not working. P.S. I just recently ran an update for a software
> program. Could that have anything to do with this problem?
srid - 26 Sep 2005 12:17 GMT
update/reinstall the driver/firmwire for your dvd drive.
> It is a DVD drive, right? You do have DVD decoding software such as WinDVD
> or PowerDVD? Unlikely to be a software update... more likely the laser that
[quoted text clipped - 7 lines]
> > Still not working. P.S. I just recently ran an update for a software
> > program. Could that have anything to do with this problem?
Debbie - 28 Sep 2005 04:05 GMT
Thanks for the input. I did reinstall my driver. Still not working. Guess
this means I need a new DVD Drive? Haven't really used it much either.
Computer only a year old.
Thanks for the input.
Debbie
> update/reinstall the driver/firmwire for your dvd drive.
>
[quoted text clipped - 9 lines]
> > > Still not working. P.S. I just recently ran an update for a software
> > > program. Could that have anything to do with this problem?
Debbie - 28 Sep 2005 04:03 GMT
Hi Cari, Yes to both questions I do have a DVD drive and WinDVD. It used to
play my DVD's but now it doesn't. When I right click DVD Drive on "my
computer", says "insert disc" when there already is one inside. Do I need to
get an entire DVD Drive if my laster has failed?
> It is a DVD drive, right? You do have DVD decoding software such as WinDVD
> or PowerDVD? Unlikely to be a software update... more likely the laser that
[quoted text clipped - 7 lines]
> > Still not working. P.S. I just recently ran an update for a software
> > program. Could that have anything to do with this problem?
Cari (MS-MVP) - 28 Sep 2005 17:11 GMT
Yes, you do, sorry.
You might want to think about a DVD burner now that they are so cheap
instead of a DVD Rom drive. Great for backups!

Signature
Cari (MS-MVP)
Printing & Imaging
> Hi Cari, Yes to both questions I do have a DVD drive and WinDVD. It used
> to
[quoted text clipped - 17 lines]
>> > Still not working. P.S. I just recently ran an update for a software
>> > program. Could that have anything to do with this problem?