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Windows Forum / Windows XP / General Topics 1 / May 2008

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System Restore no longer working after hard drive swap

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Joe Starin - 30 Apr 2008 17:41 GMT
Hi. Recently replaced a "full" 60GB HD with a 320GB HD. Using Western
Digital's Data Lifeguard tools, I copied everything from the old drive to
the new. After some minor issues, the Dell PC with Windows XP SP2 boots from
the new drive - the old drive has been removed. Everything boots/runs
exactly as it should with one exception: I just discovered that System
Restore is not working. Am getting this message..

RUNDLL

An exception error occurred while trying to run
"C:\WINDOWS\System32\shell32.dll,Control_RunDLL"C:\WINDOWS\system32\sysdm.cpl",System

Seems like an odd file name. Is this a DRM issue? Related to the hard drive
swap? WD not very eager to help. Didn't see anything specific on the
Microsoft site, although I could have missed it.

Any thoughts? Thank, Joe
PA Bear [MS MVP] - 30 Apr 2008 18:59 GMT
Start here: http://bertk.mvps.org/html/srfail.html

HOW TO reinstall System Restore
http://bertk.mvps.org/html/reinstall.html

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begin a new paragraph.  To being a new line, use Shift+ENTER.
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~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
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> Hi. Recently replaced a "full" 60GB HD with a 320GB HD. Using Western
> Digital's Data Lifeguard tools, I copied everything from the old drive to
[quoted text clipped - 15 lines]
>
> Any thoughts? Thank, Joe
Joe Starin - 30 Apr 2008 21:02 GMT
I'll give it a shot. Thanks PA Bear. Regarding your TIP, maybe that will
eliminate those double lines in my original post. Joe

> Start here: http://bertk.mvps.org/html/srfail.html
>
[quoted text clipped - 22 lines]
>>
>> Any thoughts? Thank, Joe
Joe Starin - 20 May 2008 03:47 GMT
If you're still checking this post, PA Bear, just wanted you to know that I
can access System Restore again, and that I can actually restore back to a
restore point. The fix: reinstalled system restore as noted below (which
partially fixed the problem) then turned system restore off, then back on
again (also suggested below.) Everything is working normally. Thanks for the
help. Joe

> I'll give it a shot. Thanks PA Bear. Regarding your TIP, maybe that will
> eliminate those double lines in my original post. Joe
[quoted text clipped - 26 lines]
>>>
>>> Any thoughts? Thank, Joe
 
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