 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
Windows Forum / Windows XP / General Topics 1 / May 2008remote connection
We have a windows XP laptop with the firewall service stopped and the remote connect enabled that we still cannot connect or ping the system. What else can block an IP connection? The system works fine but we can not support it remotely even with PC anywhere. Thanks, -David > We have a windows XP laptop with the firewall service stopped and the > remote connect enabled that we still cannot connect or ping the system. Hi. If you can't ping the computer, the problem is in the network configuration, not in remote desktop. Can you surf the internet with the incriminated computer? Bye! The system is fully functional. Yes you can surf the internet, connect wireless, VPN, Outlook, etc all work. No remote connecting. It has got us stumped! >> We have a windows XP laptop with the firewall service stopped and the >> remote connect enabled that we still cannot connect or ping the system. [quoted text clipped - 5 lines] > Can you surf the internet with the incriminated computer? > Bye! > The system is fully functional. Yes you can surf the internet, connect > wireless, VPN, Outlook, etc all work. No remote connecting. > It has got us stumped! But if you type "ping pc_name" at the command prompt of a PC, where pc_name is the name or the IP of the computer you can't connecto to with remote connection, what's the result? Second, you say remote desktop is active on the pc you can't connect to. Do you mean that in system properties, remote connection tab, the check box in the remote desktop section is checked? Third, try to uncheck that box, then enable Windows firewall. Confirm and recheck the box, go back to the firewall and ensure that Windows has added the "remote desktop connection" exception. Then try to connect. Bye! The PC is registered with the DNS and pinging by name resolves the IP address. Ping by name or ip results in a no response message and thus the reason we cannot remote to the PC. Yes the remote desktop connection is checked on the remote tab. BTW I stopped the firewall service as well. I have enabled internet remote connect from the advanced tab in the network configuration and still nothing. What a challenge this one is! >> The system is fully functional. Yes you can surf the internet, connect >> wireless, VPN, Outlook, etc all work. No remote connecting. [quoted text clipped - 16 lines] > > Bye! "David Brown" ha scritto: > The PC is registered with the DNS and pinging by name resolves the IP > address. Ping by name or ip results in a no response message and thus > the reason we cannot remote to the PC. This is strange... For this reason i don't think the problem is with remote desktop connection. How are the IPs assigned in your network? I suppose there's a router with a dhcp server, right? Check the properties of the dhcp server, control that it can assign IPs (it could have ended the range of IPs it can assign). Then type ipconfig at the cmd of the PC you cannot connect to: the ip you see is compatible with IPs of your network? Is the incriminated PC able to receive an IP, or it's configured to have a static IP? You must resolve this ping problem before using desktop connection. Bye! There is only one segment and the IP are dynamic. The DHCP is in the L3 Switch and it is a good IP. If I change it to a static from the reserved range I get the same results. Mystified! > "David Brown" ha scritto: >> The PC is registered with the DNS and pinging by name resolves the IP [quoted text clipped - 18 lines] > You must resolve this ping problem before using desktop connection. > Bye! figured it out.. had a bad install of the cisco vpn client. uninstalled and everything cleared up. reinstalled vpn client from another install set and it is now working. Thanks to everyone. > There is only one segment and the IP are dynamic. The DHCP is in the L3 > Switch and it is a good IP. If I change it to a static from the reserved [quoted text clipped - 22 lines] >> You must resolve this ping problem before using desktop connection. >> Bye! > had a bad install of the cisco vpn client. uninstalled and everything > cleared up. reinstalled vpn client from another install set and it is now > working. > Thanks to everyone. Thank you for the feedback. I'm glad you've solved your problem. Bye! > We have a windows XP laptop with the firewall service stopped and the remote > connect enabled that we still cannot connect or ping the system. What else > can block an IP connection? The system works fine but we can not support it > remotely even with PC anywhere. > Thanks, > -David Maybe your router? And I'm not IT person, but maybe your provider? The latter is kinda far fetched. |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2008 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.