Run these cleaners:
Sypware Cleaners that WORK!
Line 393 - Right Hand Side: http://www.kellys-korner-xp.com/xp_tweaks.htm
Or see: http://www.kellys-korner-xp.com/xp_s.htm#spy
*Note: Update all (except HijackThis) before using.

Signature
All the Best,
Kelly (MS-MVP/DTS&XP)
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
> Hi,
> Every time I try to shutdown or restart I receive dialog box trying to end
[quoted text clipped - 5 lines]
> WinXP Pro Service Pack 3
> CA Security Centre
nic - 25 May 2008 01:34 GMT
I ran the cleaners and still had the same issue, rundll32.exe will not let me
shutdown or restart.
I contacted Toshiba Tech Support they told me it's a Microsoft Windows
problem and to uninstall any software I had loaded one by one, if that failed
I should reinstall Windows.
I had only loaded two, Nokia PC Software, and CA Antivirus Plus 2008. I
uninstalled one by one and still rundll32.exe stop shutdown.
So, I reinstalled Windows off recovery disc not once but twice and still
have rundll32.exe problem.
This morning I decided to keep task manager open and monitor in alphabetical
order when this rundll32.exe would start it's process.
Well, it started when I used the Shortcut to Internet Options of the quick
launch bar to delete cookies, temporary internet files, history etc. Three
(3) rundll32.exe's started. Then a further two (2) rundll32.exe's started
when I used Disc Cleanup (I always use these features after using the
internet).
I now have five (5) rundll32.exe's running and they will not stop.
This time the start menu, the quick launch toolbar and the toolbar froze for
approx 2 minutes.
Any ideas Microsoft?
Thanking you in anticipation.

Signature
nic vee
> Run these cleaners:
>
[quoted text clipped - 15 lines]
> > WinXP Pro Service Pack 3
> > CA Security Centre