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Windows Forum / Windows XP / General Topics 1 / May 2008

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Can't install mouse driver from Microsoft

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Bob S - 17 May 2008 22:38 GMT
I can't install the driver for a Microsoft mouse.

Although it's tedious, I'm setting out the exact steps I
followed, since this has me baffled.

I'm running WinXP SP2 and have a Wireless Intellimouse
Explorer 2.0. I can't find the installation CD that came
with it, and I want to have the most recent driver anyway,
so I went to the Microsoft site to get it (here:
http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx)

I selected the type of product ("mouse"), the product
("Wireless Intellimouse Explorer 2.0."), the operating
system ("Windows XP (32-bit only)"), and language
("English"). That took me here:
http://www.microsoft.com/hardware/mouseandkeyboard/DownloadResult.aspx?prod=m_wi
e20&os=XP_32&lang=en&driverVersion=IntelliPoint%206.2%2032-bit%20for%20Windows%2
0XP


On that page there's only one choice for the download:
"Intellipoint 6.2 32-bit for Windows XP."

I then click on the link. The file that downloads is called
"IP32Eng6.20.182.0.exe".

When I double click on the file, I get this message:

"< path >\IP32Eng6.20.182.0.exe is not a valid Win32
application." And that's it. It doesn't install.

Any idea how to solve this problem?

Thanks.
Signature


Bob S.

db.·.. ><))) ·>` .. . - 17 May 2008 23:31 GMT
maybe it is because
of the periods inside
the version numbers
of the filename, that
is posing the problem.

perhaps there should
only be one period
that separates the
filename from the
extension.

is this the file you
downloaded?   it
only has one period:

http://www.microsoft.com/downloads/details.aspx?familyid=EA22BD62-4873-406A-BBBE
-C587D35A53BF&displaylang=en


Signature

db·´¯`·...¸><)))º>

>I can't install the driver for a Microsoft mouse.
>
[quoted text clipped - 27 lines]
>
> Thanks.
Bob S - 18 May 2008 02:15 GMT
db.·.. ><))) ·>` .. .
<databaseben.public.newsgroup.microsoft.com> wrote:

> [snip]

> is this the file you
> downloaded?   it
> only has one period:
>
>http://www.microsoft.com/downloads/details.aspx?familyid=EA22BD62-4873-406A-BBBE
-C587D35A53BF&displaylang=en

That one worked. Thanks very much.

So I don't stumble this way again, would you please tell me
how you found that page? I found the one that I used by
simply following links from the MS home page.

Thanks again.
Signature


Bob S.

db.·.. ><))) ·>` .. . - 18 May 2008 17:37 GMT
you're welcome.

sometimes the initial
results of a search
is not always fruitful
because of heuristics.

i simply utilized a
more generic criterion
which produced a
multitude of results.

in this case i think
it was either result
number 4 or 5 which
provided a different
set of results than the
one you obtained:

http://search.microsoft.com/results.aspx?q=Intellipoint+6.2&l=1&qsc0=0&SearchBtn
0=Search&mkt=en-us&FORM=SSME


Signature

db·´¯`·...¸><)))º>

> db.·.. ><))) ·>` .. .
> <databaseben.public.newsgroup.microsoft.com> wrote:
[quoted text clipped - 14 lines]
>
> Thanks again.
Bob S - 18 May 2008 19:01 GMT
db.·.. ><))) ·>` .. .
<databaseben.public.newsgroup.microsoft.com> wrote:

> [snip]

> http://search.microsoft.com/results.aspx?q=Intellipoint+6.2&l=1&qsc0=0&SearchBtn
0=Search&mkt=en-us&FORM=SSME

I wasn't aware of that way to search for it.

Thanks for that too.
Signature


Bob S.

db.·.. ><))) ·>` .. . - 18 May 2008 20:30 GMT
you're welcome.

Signature

db·´¯`·...¸><)))º>

> db.·.. ><))) ·>` .. .
> <databaseben.public.newsgroup.microsoft.com> wrote:
[quoted text clipped - 6 lines]
>
> Thanks for that too.
Michael Jennings - 17 May 2008 23:50 GMT
That is supposed to be a 14.1 MB file, but what downloads
is a 208 KB file. You would have to straighten this out with
Microsoft - it seems that they provided a bad download.

http://support.microsoft.com/contactus/

>I can't install the driver for a Microsoft mouse.
>
[quoted text clipped - 27 lines]
>
> Thanks.
PA Bear [MS MVP] - 18 May 2008 00:26 GMT
IP32Eng6.20.182.0.exe v6.2.29.0 was a 14.1MB download here, Michael.

> That is supposed to be a 14.1 MB file, but what downloads
> is a 208 KB file. You would have to straighten this out with
[quoted text clipped - 36 lines]
>>
>> Bob S.
Michael Jennings - 18 May 2008 03:51 GMT
Fishy fixed it for him. When I followed his steps, it arrived
at 208 KB for me. I couldn't resist the unanswered post.
I'll go back to mining the MIT anime club listings for pre-panties
craze series I might like to view by means of google video now.

> IP32Eng6.20.182.0.exe v6.2.29.0 was a 14.1MB download here, Michael.
>
[quoted text clipped - 38 lines]
>>>
>>> Bob S.
Bob S - 18 May 2008 02:17 GMT
> That is supposed to be a 14.1 MB file, but what downloads
> is a 208 KB file. You would have to straighten this out with
> Microsoft - it seems that they provided a bad download.
>
> http://support.microsoft.com/contactus/

Apparently so. The link that db gave me a download that
worked, but after I'm done responding to all of the reply
messages, I'll head over to that page and let them know
they've got a problem.

Thanks.
Signature


Bob S.

Bob S - 18 May 2008 02:22 GMT
> ... I'll head over to that page and let them know
> they've got a problem.

> Thanks.

Er. I guess I won't. When I click on the "contact us" link
on that page nothing happens. Oh well, I tried.

Thanks again for your response.
Signature


Bob S.

PA Bear [MS MVP] - 18 May 2008 00:20 GMT
Did you Save the file to your desktop first?

> I can't install the driver for a Microsoft mouse.
>
[quoted text clipped - 27 lines]
>
> Thanks.
Bob S - 18 May 2008 02:19 GMT
> Did you Save the file to your desktop first?

I did, not to the desktop, but to a file I use to archive
things that I download, in case I ever need them again.

I any case, as mentioned in other messages, I've been
directed to a page where I was able to obtain the correct
download. The first one I used apparently doesn't result in
the correct file being downloaded.

Thanks.
Signature


Bob S.

 
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