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Windows Forum / Windows XP / General Topics 1 / May 2008XP Pro fails to activate (MSG 32777)
We have an old Compaq Presario SR1010NX that came with Windows XP Home. To make it work with our DC I installed Windows XP Pro Upgrade on it, but the Windows Activation fails after that. I tried deleting the installation and installing the Pro Upgrade alone, but it still has the same issue. Internet works though, and I've tried connecting it straight to the router with no change. I cannot connect it straight to the modem because that would require me to take the entire company offline in the process. The error message has # 32777 and says it cannot reach the authentication server. I've tried over several days, and it's still not working.  SignatureRene Brehmer IT Technician North Hill Inn http://www.northhillinn.com > We have an old Compaq Presario SR1010NX that came with Windows XP Home. To > make it work with our DC I installed Windows XP Pro Upgrade on it, but the [quoted text clipped - 13 lines] > > North Hill Innhttp://www.northhillinn.com Have you tried to follow the product activation by phone? >> The error message has # 32777 and says it cannot reach the authentication >> server. I've tried over several days, and it's still not working. > > Have you tried to follow the product activation by phone? I haven't had time yet... was hoping this would indicate a different problem that just didn't show for any of the other computers. SignatureRene Brehmer IT Technician North Hill Inn http://www.northhillinn.com If that disc has been installed on another PC, You will have to Activate over the phone, and be prepared to purchase a license for each PC you have it on. Or you can tell them it's the only one you have, and the other one crapped out. I thought you had a 3 PC limit. Evidently, Microsoft changed that Policy. > >> The error message has # 32777 and says it cannot reach the authentication > >> server. I've tried over several days, and it's still not working. [quoted text clipped - 3 lines] > I haven't had time yet... was hoping this would indicate a different > problem that just didn't show for any of the other computers. >If that disc has been installed on another PC, You will have to Activate over >the phone, and be prepared to purchase a license for each PC you have it on. >Or you can tell them it's the only one you have, and the other one crapped >out. I thought you had a 3 PC limit. Evidently, Microsoft changed that >Policy. It never had such a policy, except in your wildest imagination. SM, I've just tried to install my disc on a computor I built, Connected to this connection I'm on now, I got the same thing, I called to activate it over the phone. Evidently, if your disc is loaded on another PC, You have to purchase another license from Microsoft to be able to activate it. I'd say to activate it on a different PC, I'd tell them your PC you had it on died, and the one you want to activate is your new one. But if you tell them it's a second PC, They will make you buy another product key. > > We have an old Compaq Presario SR1010NX that came with Windows XP Home. To > > make it work with our DC I installed Windows XP Pro Upgrade on it, but the [quoted text clipped - 15 lines] > > Have you tried to follow the product activation by phone? Rene, I'm Going Through This at the Moment. They Tell Me It's Because of the Hardware ID, and the software license. YOU NEED TO PURCHASE ANOTHER LICENSE. Or a new disc. Not like the old days where you can just install the same disc on several PC's. Crazy huh. > We have an old Compaq Presario SR1010NX that came with Windows XP Home. To > make it work with our DC I installed Windows XP Pro Upgrade on it, but the [quoted text clipped - 8 lines] > The error message has # 32777 and says it cannot reach the authentication > server. I've tried over several days, and it's still not working. >Not like the old days where you can just install the same disc >on several PC's. Crazy huh. Yeah, it's crazy. Imagine Microsoft wanting to stop pirating... such audacity! I'll try not to be rude, but you didn't actually read my post, did you? It fails with the message that it cannot reach the authentication server. Not the "Failed to Activate Windows, please call ... blablabla". If it was the case, then I'd know I had used the wrong key. But in this case, it seems to be a communication error. Thing is that it fails as soon as I click the damn button. On the same line, Symantec LiveUpdate fails and says it can't find its update server either... I have 17 other computers running off the same Internet connection, so I know it can't be a router issue... > Rene, I'm Going Through This at the Moment. They Tell Me It's Because of the > Hardware ID, and the software license. YOU NEED TO PURCHASE ANOTHER LICENSE. [quoted text clipped - 13 lines] >> The error message has # 32777 and says it cannot reach the authentication >> server. I've tried over several days, and it's still not working. SignatureRene Brehmer IT Technician North Hill Inn http://www.northhillinn.com |
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