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Windows Forum / Windows XP / General Topics 1 / May 2008

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Virus in start windows log

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Josenet - 23 May 2008 12:14 GMT
I´have problems in starting windows XP a message on starting Welcome windous
come as : ( Promise??. I´LL been thinking of you ).
Try to remove it from regedit but unable to do it with the antivirus.
Please help me.
Ramone - 23 May 2008 12:59 GMT
Google "Hijack This forum", join one and do everything they tell you to do.

Ramone

> I´have problems in starting windows XP a message on starting Welcome
> windous
> come as : ( Promise??. I´LL been thinking of you ).
> Try to remove it from regedit but unable to do it with the antivirus.
> Please help me.
Malke - 23 May 2008 13:13 GMT
> I´have problems in starting windows XP a message on starting Welcome
> windous come as : ( Promise??. I´LL been thinking of you ).
> Try to remove it from regedit but unable to do it with the antivirus.
> Please help me.

Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Include scanning with David Lipman's Multi_AV and follow instructions to do
all scans in Safe Mode.

http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://tinyurl.com/yoeru3 - download link and more instructions

You can also check to see if there are targeted removal steps for your
malware here:
Bleeping Computer removal how-to's -
http://www.bleepingcomputer.com/forums/forum55.html

When all else fails, get guided help. Choose one of the specialty forums
listed at the first link. Register and read its posting FAQ. You will
generally be asked to:

1. Download and execute HiJack This! (HJT) -
http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe

2. Disable Notepad's word wrap - In Notepad.exe;  Format --> uncheck; "Word
wrap"

3. Download/run Deckard's System Scanner -
http://www.techsupportforum.com/sectools/Deckard/dss.exe

4. Save the scan results (Main.txt and Extra.txt)

5. And then post the contents of Main.txt and Extra.txt in your post at the
forum you chose. DO NOT POST LOGS IN THE MS NEWSGROUPS.

Standard disclaimer: I can't see and test your computer myself, so these are
just suggestions based on many years of being a professional computer tech;
suggestions based on what you've written. You should not take my
suggestions as a definitive diagnosis. If you can't do the work yourself
(and there is no shame in admitting this isn't your cup of tea), take the
machine to a professional computer repair shop (not your local equivalent
of BigComputerStore/GeekSquad). Please be aware that not all local shops
are skilled at removing malware and even if they are, your computer may be
so infested that Windows will need to be clean-installed. If possible, have
all your data backed up before you take the machine into a shop.

Malke
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