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Windows Forum / Windows XP / General Topics 1 / May 2008removal from system tray
My computer came with an icon for Dell Support Alerts in the system tray. I've tried to get rid of it the usual way, by right-clicking on the icon, and looking for Properties--but the only options on a right-click are View Alerts, Alert Settings, and Exit. If I click Exit, the icon disappears; but it pops up again at the next boot-up or after 24 hours. I have a Windows XP computer with SP3 installed. Is there a relatively simple way to delete this icon from the tray? Thanks much! Jo-Anne How to use Msconfig: http://www.netsquirrel.com/msconfig/msconfig_xp.html Look for an entry in the 'Startup' tab that is associated with Dell Support. If you want to dig deeper or can not find it using msconfig then: Try Autoruns from the MS Windows SysInternals site: http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx AutoRuns will show/list all apps/etc. that load/run when you first boot (Boot Execute tab), when you logon (Logon tab) and other programs that load (grouped by labeled tabs) for easy viewing. It also provides the ability to selectively allows you to stop (use with care) any program that you don't want to load. You can undo any changes you have made. Note: To get additional details on an item in the list you may need to highlight the item (right click) and use the 'Search Online' option to get the details, especially useful for the more obscure items in the list. JS > My computer came with an icon for Dell Support Alerts in the system tray. > I've tried to get rid of it the usual way, by right-clicking on the icon, [quoted text clipped - 8 lines] > > Jo-Anne Look in your Startup folder or Start > Run msconfig > Startup and uncheck the item in question. > My computer came with an icon for Dell Support Alerts in the system tray. > I've tried to get rid of it the usual way, by right-clicking on the icon, [quoted text clipped - 8 lines] > > Jo-Anne Thank you both! I did it, using msconfig (I had to widen the column to see which item belonged to Dell). Now I should at least look at some of the other startup items there. I don't recognize a few of them. Jo-Anne > My computer came with an icon for Dell Support Alerts in the system tray. > I've tried to get rid of it the usual way, by right-clicking on the icon, [quoted text clipped - 8 lines] > > Jo-Anne You're welcome. JS > Thank you both! I did it, using msconfig (I had to widen the column to see > which item belonged to Dell). Now I should at least look at some of the [quoted text clipped - 14 lines] >> >> Jo-Anne You may also want to look in the Services tab via Msconfig. Hide MS then view the rest. Another method is going to Start/Run: services.msc  SignatureAll the Best, Kelly (MS-MVP/DTS&XP) Taskbar Repair Tool Plus! http://www.kellys-korner-xp.com/taskbarplus!.htm > Thank you both! I did it, using msconfig (I had to widen the column to see > which item belonged to Dell). Now I should at least look at some of the [quoted text clipped - 14 lines] >> >> Jo-Anne Is it in Add/Remove Programs ? > My computer came with an icon for Dell Support Alerts in the system tray. > I've tried to get rid of it the usual way, by right-clicking on the icon, [quoted text clipped - 8 lines] > > Jo-Anne Hi, Ed, I didn't want to remove the program, just stop it from starting up when I boot the computer. Got it done with help from here! Jo-Anne > Is it in Add/Remove Programs ? > [quoted text clipped - 10 lines] >> >> Jo-Anne |
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