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Windows Forum / Windows XP / General Topics 1 / May 2008

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re-installed XP w/SP2 & Lost Hibernate & Standby features

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LosRaider - 27 May 2008 02:20 GMT
Hi everyone-
I purchased a Compaq Presario V2310US laptop-
it had Windows XP installed- and it was running great.

I upgraded the memory in the machine to 2 gigs and decided to re-install
Windows XP a week after doing so.

I wanted to do a complete wipeout and re-install of Windows XP- this laptop
has its own Windows XP license attached to it but no CD so  I used my Window
XP w/SP2 disk that I purchased a couple of years ago (when I had a machine
that needed it)
The laptop has it's own product key to go with its license of Windows XP- so
I used it's own product key to reinstall it.

I inserted my Windows XP CD and did a complete re-install
everything looks ok so far except for the following:

I LOST Hibernate & Standby capacity-  I cannot find it anywhere and even
when I go to power management, it is greyed out-  when I shut down and the
window comes up to confirm- Standby is greyed out & not selectable.

BOTH options were available before I did the re-install-

Did I do something wrong?  Do I need to re-install Windows XP again?

Someone please help!

thank you
franktee - 27 May 2008 03:10 GMT
Contact Microsoft Customers Service for the hotfix.

> Hi everyone-
> I purchased a Compaq Presario V2310US laptop-
[quoted text clipped - 24 lines]
>
> thank you
Nepatsfan - 27 May 2008 03:13 GMT
> Hi everyone-
> I purchased a Compaq Presario V2310US laptop-
[quoted text clipped - 24 lines]
>
> thank you

Check the HP web site for the latest drivers for your Compaq. Standby and
Hibernate missing is a good indication that you need to install the drivers for
you video card/display adapter.

Odds are that your Presario came with a hidden partition that contained the
files need to complete a restore process. This process would install a fresh
copy of XP along with the drivers for your laptop's hardware devices. Since you
used a generic OEM XP CD, you'll now have to go to the web site listed below and
download the latest drivers for your laptop.

Support & Drivers
http://www.hp.com/#Support

Good luck

Nepatsfan
 
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