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Windows Forum / Windows XP / General Topics 1 / May 2008

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Rebooted after update install, computer won't power on now

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computernovice - 28 May 2008 14:51 GMT
I rebooted after some MS updates (not sure which ones were on it) and after
shutdown, the PC did not restart.

I've checked the power cords, everything looks fine but the computer is dead.

What happened???!!!!  Help!
Bob I - 28 May 2008 15:00 GMT
It wouldn't be the Windows updates, you have a hardware problem. Is the
wall socket the PC plugs into have power? If you have power all the way
up to the PC, then the problem is the motherboard or powersupply.

> I rebooted after some MS updates (not sure which ones were on it) and after
> shutdown, the PC did not restart.
>
> I've checked the power cords, everything looks fine but the computer is dead.
>
> What happened???!!!!  Help!
computernovice - 28 May 2008 15:07 GMT
It's plugged into a power bar and everything else on the bar is operating
fine.  We tried changing the outlet and still, nothing....
Does it mean it's kaput?  It's a 5 yr old system - I don't want to spend a
fortune trying to repair it vs. just buying a new one, but don't want to lose
everything that is on it either.... :(
Thanks for your reply.

> It wouldn't be the Windows updates, you have a hardware problem. Is the
> wall socket the PC plugs into have power? If you have power all the way
[quoted text clipped - 6 lines]
> >
> > What happened???!!!!  Help!
Bob I - 28 May 2008 15:18 GMT
As long as you don't do anything to the harddrive, all the files are
still there. As to what has died, perhaps a local computer shop can tell
you what it would take to get it up and running again. IF you go the NEW
PC route, then you may connect the drive from the dead PC to the new one
and copy over the files. Method of connection will be determined by the
connections available on the new PC, but a sure way to do it would be to
get an USB external drive enclosure and mount the old drive in it, then
when you are done you have a portable/backup drive out of the deal.

> It's plugged into a power bar and everything else on the bar is operating
> fine.  We tried changing the outlet and still, nothing....
[quoted text clipped - 13 lines]
>>>
>>>What happened???!!!!  Help!
Allen - 28 May 2008 21:12 GMT
> As long as you don't do anything to the harddrive, all the files are
> still there. As to what has died, perhaps a local computer shop can tell
[quoted text clipped - 4 lines]
> get an USB external drive enclosure and mount the old drive in it, then
> when you are done you have a portable/backup drive out of the deal.

I noticed a USB external drive for $10 in a Fry's ad a few days ago.
Some of them cost a ridiculous amount, but usually they can be found
with a little digging at a decent price. As to repairing a five-year-old
box--after spending a bunch of money, you will have an antique that
still works, but not up to current speed.
Allen (whose computer is three years and two months old and is almost as
slow as I am.)
Patrick Keenan - 28 May 2008 16:49 GMT
> It's plugged into a power bar and everything else on the bar is operating
> fine.  We tried changing the outlet and still, nothing....
[quoted text clipped - 3 lines]
> everything that is on it either.... :(
> Thanks for your reply.

To agree with Bob, it sounds very much like, coincidentally with the updates
and reboot, hardware failed.

The problem is that it can be very expensive to determine exactly what
hardware failed, and it can be more than one component.

The good news is that your data is almost certainly safe.   It's trivial
these days to attach the drive to another system and copy the files over.
At worst, you have to Take Ownership.  You can use a $20 USB2 drive case to
attach the drive to another system.

New systems aren't particularly expensive.   The issue you might face is
getting the OS you want, as many new systems ship with Vista, which will
have a learning curve.    If you want XP, you can still get it, though there
is more shopping to be done.

HTH
-pk

>> It wouldn't be the Windows updates, you have a hardware problem. Is the
>> wall socket the PC plugs into have power? If you have power all the way
[quoted text clipped - 8 lines]
>> >
>> > What happened???!!!!  Help!
 
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