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Windows Forum / Windows XP / General Topics 1 / May 2008

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Re-loading XP

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peeaytch - 28 May 2008 16:16 GMT
I've had to re-load XP a couple times over the past few years due to
virus/spyware problems I couln't resolve.  My question is, does doing this
erase all errors on the drive and or registry?  I ask because after my latest
re-install, I was getting pop-ups telling me that my registry was corrupt,
and that I should visit such-and-such website to correct it.  This happened
while trying to re-load DSL software from a CD.  Is there a fix or is this PC
doomed?  Would a new hard drive take care of this?  Any help is appreciated.
Patrick Keenan - 28 May 2008 16:36 GMT
> I've had to re-load XP a couple times over the past few years due to
> virus/spyware problems I couln't resolve.  My question is, does doing this
[quoted text clipped - 7 lines]
> doomed?  Would a new hard drive take care of this?  Any help is
> appreciated.

It depends on what you mean by "re-load".

A Repair install uses the existing registry - that's why you don't have to
re-create user accounts or reinstall programs - and so registry problems
*are not fixed*.   It it was broken before, it will still be broken after.

A Clean install starts with wiping the drive, requires recreation of user
accounts and reinstallation of applications.   A brand-new registry is
created.

If you're getting popups saying that your registry is corrupt that direct
you to a website, your system is infected with adware.   And that's the kind
of thing a Repair install won't address.

As to loading DSL software, you probably don't need that at all, especially
if you have a router.

HTH
-pk
peeaytch - 28 May 2008 16:50 GMT
Thanks, Patrick.  I did initially try a repair install, and as you say, it
did little to fix anything.  But I also did a full install after that.  IE
won't connect to my DSL.  That's why I was trying to re-load the software and
encountered the problems.  It leads me to believe that even after a full
re-install, there are still registry problems.  Any other suggestions?

> > I've had to re-load XP a couple times over the past few years due to
> > virus/spyware problems I couln't resolve.  My question is, does doing this
[quoted text clipped - 27 lines]
> HTH
> -pk
Daave - 28 May 2008 17:07 GMT
> Thanks, Patrick.  I did initially try a repair install, and as you
> say, it
[quoted text clipped - 5 lines]
> full
> re-install, there are still registry problems.  Any other suggestions?

If it's a clean install and if it's SP1 or earlier, you are probably
getting Messenger Service spam (which means your registry is fine). All
you need to do is enable the Windows firewall, which happens
automatically if you upgrade to SP2 or SP3. More info:

http://support.microsoft.com/kb/330904

You will see that there is a temporary "workaround": disabling Messenger
Service (not necessarily a bad idea). But it's more important to make
sure you have a working firewall enabled for much better security.

Also see "How to turn on or turn off the firewall in Windows XP":
http://support.microsoft.com/kb/283673
John John (MVP) - 28 May 2008 16:41 GMT
These are probably Messenger Spam pop-ups.  With "always on" internet
connections it may be prudent to physically disconnect the cable from
the internet while you format the drive and reinstall Windows, only
connect the cable after Windows is properly installed and secured, make
sure that your firewall is turned on before you connect to the internet
or else you will get unwanted pests within minutes of connecting to the
net.  There is no need to replace your hard drive, it wouldn't make any
difference.  When you format the drive before re-installing Windows
there will be no leftovers from the old installation.

John

> I've had to re-load XP a couple times over the past few years due to
> virus/spyware problems I couln't resolve.  My question is, does doing this
[quoted text clipped - 3 lines]
> while trying to re-load DSL software from a CD.  Is there a fix or is this PC
> doomed?  Would a new hard drive take care of this?  Any help is appreciated.
Alias - 28 May 2008 16:48 GMT
> These are probably Messenger Spam pop-ups.  With "always on" internet
> connections it may be prudent to physically disconnect the cable from
> the internet while you format the drive and reinstall Windows

Either that or use a router with a hard firewall enabled.

Alias
, only
> connect the cable after Windows is properly installed and secured, make
> sure that your firewall is turned on before you connect to the internet
[quoted text clipped - 13 lines]
>> CD.  Is there a fix or is this PC doomed?  Would a new hard drive take
>> care of this?  Any help is appreciated.
Pete Puma - 28 May 2008 17:26 GMT
> I've had to re-load XP a couple times over the past few years due to
> virus/spyware problems I couln't resolve.  My question is, does doing this
[quoted text clipped - 6 lines]
> doomed?  Would a new hard drive take care of this?  Any help is
> appreciated.

By any chance is this a laptop with 2 drives (one where data is kept for
re-installing XP, etc?)

Signature

A successful [software] tool is one that was used to do something
undreamed of by its author.
               -- S. C. Johnson

HeyBub - 29 May 2008 00:38 GMT
> I've had to re-load XP a couple times over the past few years due to
> virus/spyware problems I couln't resolve.  My question is, does doing
[quoted text clipped - 4 lines]
> from a CD.  Is there a fix or is this PC doomed?  Would a new hard
> drive take care of this?  Any help is appreciated.

The message is coming from a bit of malware and is lying.

Before anything else, get the infestation off your computer using the
available malware (virus, trojan, adware, etc.) tools.
 
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