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BBW - 28 May 2008 19:41 GMT

I recently installed a third party package which "encountered a problem and
needed to close" during the installation. Following a re-boot I can no
longer uninstall software, copy and paste items on my hard drive or to
outside drives, I have no network connection tools, system restore won't
function, even in safe mode from the command line. I can't use backup or
restore either.

This happened once before and I had to re-install everything from scratch
and I deperately don't want to have to do that again.

Help, Please.

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Pegasus (MVP) - 28 May 2008 19:50 GMT

>I recently installed a third party package which "encountered a problem and
> needed to close" during the installation. Following a re-boot I can no
[quoted text clipped - 7 lines]
>
> Help, Please.

I would attempt a manual system restore:
http://support.microsoft.com/kb/307545

Since you're desperate about not having to re-install Windows, why
don't you make the effort and create an image file of your system while
it is in good nick, e.g. by using Acronis TrueImage?

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R. McCarty - 28 May 2008 19:50 GMT

Once before ?, attempting the same installation. What program was
being installed ? With Safe Mode inhibited, did you try to boot with
"Last Known Working Configuration"? I've never experienced a
failed install that leaves the system in such a highly limited condition.
There aren't many options available with so many normal recovery
points not working.

>I recently installed a third party package which "encountered a problem and
> needed to close" during the installation. Following a re-boot I can no
[quoted text clipped - 7 lines]
>
> Help, Please.

Reply to this Message

BBW - 28 May 2008 22:41 GMT

I didn't see that option - do I have to boot from the cd for that?

The package is called Wonderware. It's a wll know GUI package for process
control applications

> Once before ?, attempting the same installation. What program was
> being installed ? With Safe Mode inhibited, did you try to boot with
[quoted text clipped - 14 lines]
> >
> > Help, Please.

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R. McCarty - 28 May 2008 22:50 GMT

No, you just press the F8 trigger until the Safe Mode options screen
appears, then toggle the highlighted selection to "Last Known Good..."
and press Enter to proceed.

>I didn't see that option - do I have to boot from the cd for that?
>
[quoted text clipped - 23 lines]
>> >
>> > Help, Please.

Reply to this Message

PA Bear [MS MVP] - 28 May 2008 19:57 GMT

And the third-party package was...? And you got it from...?

> I recently installed a third party package which "encountered a problem
> and
[quoted text clipped - 8 lines]
>
> Help, Please.

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