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Windows Forum / Windows XP / General Topics 1 / May 2008SLOW BOOT - NEED ADVICE
I have two identical Gateway Computers (home and office) with identical software loaded on both. (Windows XP; SP3). Norton AV. Adobe Acrobat. MS Office 2003. Windows Defender. Other usual stuff. Both registries cleaned up. Hard disks defragged. Scan and boot functions turned off NAV and Defender. The home computer boots in a reasonable amount of time. The office computer takes about 5 minutes with the disk light on steady for the full time. Where do I start looking to find the office computer problem? Are there *.logs that will help? Any thoughts based on experience? Note that once the office computer is up and running, it is fine. Thanks. One more comment. The problem DID NOT start with SP3. The office computer was slow to boot before adding SP3. >I have two identical Gateway Computers (home and office) with identical >software loaded on both. (Windows XP; SP3). Norton AV. Adobe Acrobat. MS [quoted text clipped - 12 lines] > > Thanks. Check both System & Event logs. Sometimes at boot a Service will attempt to start and time out ( ~30 Seconds ). Best to clear both of the logs and reboot then re-check. This way you get an idea of what Events are being logged in a normal boot sequence. Click Start, Run ( Type ) EventVwr.Msc [Enter] Expand each log and scan the Right Pane for red icons that denote error(s). *Norton presents it's own system issues, but if that's your personal security software preference you have to accept the performance loss it inflicts. > One more comment. The problem DID NOT start with SP3. The office > computer was slow to boot before adding SP3. [quoted text clipped - 15 lines] >> >> Thanks. OK. The APPLICATION window gives me TWO yellow warnings: both: userenv. The first is error 1524. Takes 4 seconds to move to the next item. The message says that the Registry cannot unload my Classes Registry File which is still in use by other services. The second is 1517. Takes 2 minutes 40 seconds to move to the next item!! Message says that: "Windows saved user snip/owner registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services run as a user account. Try configuring the service to run in either the LoacalSESrvice or Network Service Account. The SYSTEM windows is a solid block of RED warnings. Error 7001 ; Service Control Manager. Message says that Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled device associated with it. What now, please. Thank you. > Check both System & Event logs. Sometimes at boot a Service will > attempt to start and time out ( ~30 Seconds ). Best to clear both of [quoted text clipped - 26 lines] >>> >>> Thanks. On the Profile issue, download and install a Microsoft supplied Add-on Service called User Profile Hive Cleanup. The Service issue means that dependency services are not starting ( or starting in a proper sequence ). To resolve the Telephony issue requires opening the Services.Msc and setting Telephony to a start mode of Automatic. UPHC found here: http://www.microsoft.com/downloads/details.aspx?FamilyID=1b286e6d-8912-4e18-b570 -42470e2f3582&DisplayLang=en The goal is to have a PC boot with NO errors or warnings in either the System or Application Event logs. > OK. The APPLICATION window gives me TWO yellow warnings: both: userenv. > [quoted text clipped - 51 lines] >>>> >>>> Thanks. Finally got the logs clear. Some additional problems with something called mrtrate service (old quicken driver?) and with Nero (bloatware), both fixed. Unfortunately, boot up time is still very slow. The programs seem to load a little faster (taskbar) but the hard disk spins for about 5 minutes before the computer gets full functionality. Again, thoughts as to where I can look? Thank you. > On the Profile issue, download and install a Microsoft supplied Add-on > Service called User Profile Hive Cleanup. The Service issue means that [quoted text clipped - 64 lines] >>>>> >>>>> Thanks. Delay can also be due to DHCP assignment of TCP/IP settings to all your network adapters. If your machine has unused Network adapters like Firewire or Wireless and you don't use them - disable the device. This will prevent XP from trying to assign settings, you can also truncate the time by using Static assignment on your active device bypassing a DHCP assignment. You also should verify the volume is "Clean" with a Read-Only chkdsk. Some of the delay will be associated with all of the Services that run for Norton Anti-Virus but a 5-Minute lag is still too long. Normally, a XP boot cycle should be complete at no less than 50 Seconds. > Finally got the logs clear. Some additional problems with something > called mrtrate service (old quicken driver?) and with Nero (bloatware), [quoted text clipped - 77 lines] >>>>>> >>>>>> Thanks. Again, Thanks! I disabled the services you suggested plus another bunch I found discussed in various web articles (I'm running a single computer, not a network). With the HIVE and service problems fixed, boot up time has sped up considerably. I'm aware of the Norton issue but that seems improved slightly in 2008. I'll come back any future updates. > Delay can also be due to DHCP assignment of TCP/IP settings to all > your network adapters. If your machine has unused Network adapters [quoted text clipped - 90 lines] >>>>>>> >>>>>>> Thanks. > I have two identical Gateway Computers (home and office) with identical > software loaded on both. (Windows XP; SP3). Norton AV. Adobe Acrobat. MS [quoted text clipped - 10 lines] > *.logs that will help? Any thoughts based on experience? Note that once > the office computer is up and running, it is fine. Are the nav.dat files on both machines identical? It's possible that the one machine is using a version that's more screwed up than the one on the other machine.  SignatureRene Brehmer IT Technician North Hill Inn http://www.northhillinn.com |
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