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Windows Forum / Windows XP / General Topics 1 / May 2008Lost Office suite
I purchased an HP computer several years ago. It came with MS Office (Word, Excel, PPT, Outlook) installed for a trial period. I purchased the product before the end of the trial period. Recently my hard drive crashed and I lost my Office Suite. I had a new hard drive installed, but how do I get the programs back? There was never a CD with the programs on them.  SignatureLivin'' the good life. Did your purchase of Office go through HP or Microsoft ? When you made the purchase did you print out the online receipt ? There should have been a Product Key ( 25 characters in groups of 5 ) that was sent to you to validate your Office install. That would have probably been sent to you via email. You'll need to contact whomever you made the purchase with and try to locate your transaction. Beyond that you'll need to have them send you a installation disk ( which may not be possible if the Office version is as old as you state ). >I purchased an HP computer several years ago. It came with MS Office (Word, > Excel, PPT, Outlook) installed for a trial period. I purchased the product [quoted text clipped - 3 lines] > drive installed, but how do I get the programs back? There was never a CD > with the programs on them. If you bought the license key online then you should have the serials somewhere in your emails unless you have deleted them. Assuming you have the serial number somewhere in the emails then I suggest try to download the trial version (this should be similar to the one you actually paid for - Home & Student, small business etc. etc.). Once you have done this and installed it on your system, try to insert your key which you paid for and this should activate without any problems. If this works, then I suggest either make a copy of the downloaded package on to CD/DVD and also, write down the serial key with Permanent Marker on top your media so that it doesn't get lost again. Alternatively, you can contact MS to buy the media by paying a handling fee of about $30. But this is only good IF YOU HAVE YOUR SERIAL NUMBER otherwise it is futile contacting MS because they won't help you and most probably you will start shouting at them!. hth > I purchased an HP computer several years ago. It came with MS Office (Word, > Excel, PPT, Outlook) installed for a trial period. I purchased the product [quoted text clipped - 4 lines] > -- > Livin'' the good life. >If you bought the license key online then you should have the serials somewhere >in your emails unless you have deleted them. Or unless they were on the old hard drive that was replaced <cough> >Assuming you have the serial >number somewhere in the emails then I suggest try to download the trial version [quoted text clipped - 23 lines] >> -- >> Livin'' the good life. > > [quoted text clipped - 5 lines] > > Point taken. I always keep my emails on Google (and download them as well for off-line reading) . google, hotmail, yahoo, aim etc all give you unlimited space to collect all the apam you can get in your inbox or bulk folder. I have nearly 50,000 emails in temp folder which are all spam but I keep them hoping that one day google will block my account for storing lots of emails. this would alert spammers not to send me anything because their emails will bounce! >> >> [quoted text clipped - 13 lines] > for storing lots of emails. this would alert spammers not to send me > anything because their emails will bounce! I always keep the mobo box and put all docs, receipts, cd's, floppies, manuals etc in that box. When I build a new machine and move hardware. Its not a paperless world here. I print those important items and store them. Of course this isn't helping melofellow. It does HELP. Computer users never cease to amaze me at how they can so carelessly pitch things like Product Keys, Install CDs and other vital items. I used to give customers a zippered CD pouch to put CDs into. That was pointless because they then proceed to loose the packet the disks are stored in. Sometimes when these users turn up here looking for a "Magic Fix" you want to send them to Detention Hall for being a Slacker. ('Back to the Future', - I think ). >>>> If you bought the license key online then you should have the serials >>>> somewhere [quoted text clipped - 16 lines] > > Of course this isn't helping melofellow. Bouncing spam will not alert spammers since the majority will be mailing from a compromised PC & with a junk return address. You might as well delete your 50k of mails, its a complete waste of space >>>If you bought the license key online then you should have the serials >>>somewhere [quoted text clipped - 9 lines] > lots of emails. this would alert spammers not to send me anything because > their emails will bounce! > Bouncing spam will not alert spammers since the majority will be mailing > from a compromised PC & with a junk return address. You might as well delete > your 50k of mails, its a complete waste of space This might be true but this emailer <<debbie.esposito@ace-immobilier.com> keep sending me blank emails once every week. The same ISP is used to send me spam messages about 1 every 7 minutes or so. In a day I get about 100 emails which are nothing but rubbish about how I can elongate my private parts or how I can buy Canadian Medical Products or something. I am presuming that they are checking whether there is any point in sending emails to my account: I deleted my email and replaced with xxxxxxx in the following header: X-Apparently-To: XXXXXXXX@googlemail.net via 217.146.188.115; Fri, 30 May 2008 20:59:53 +0000 X-YahooFilteredBulk: 88.235.198.16 X-Originating-IP: [88.235.198.16] Return-Path: <debbie.esposito@ace-immobilier.com> Authentication-Results: mta815.mail.ukl.yahoo.com from=; domainkeys=neutral (no sig) Received: from 88.235.198.16 (HELO localhost) (88.235.198.16) by Message-Id: <200805278[6 Content-Length: 0 You can only contact MS if you can provide proof of ownership. Office2003 is no longer avilable for legal download, except maybe on technet > If you bought the license key online then you should have the serials > somewhere [quoted text clipped - 35 lines] >> -- >> Livin'' the good life. > I purchased an HP computer several years ago. It came with MS Office > (Word, Excel, PPT, Outlook) installed for a trial period. I purchased > the product before the end of the trial period. > Recently my hard drive crashed and I lost my Office Suite. I had a > new hard drive installed, but how do I get the programs back? There > was never a CD with the programs on them. Contact Microsoft. You can purchase Office Ultimate 2007 for a bit over $600. Lesser versions - with lesser capabilities (do not want) - can be had, if you're a piker, for less money. An alternative is to download and install Open Office, which has many of the functions of Microsoft Office and can read/write common MS Office formats. Also, it is free. http://www.openoffice.org/ Another alternative spreadsheet, but not entire office suite, is GNUMERIC. It is also free: http://www.gnome.org/projects/gnumeric/ >I purchased an HP computer several years ago. It came with MS Office (Word, > Excel, PPT, Outlook) installed for a trial period. I purchased the product [quoted text clipped - 3 lines] > drive installed, but how do I get the programs back? There was never a CD > with the programs on them. > An alternative is to download and install Open Office, which has many > of the functions of Microsoft Office and can read/write common MS [quoted text clipped - 4 lines] > Another alternative spreadsheet, but not entire office suite, is > GNUMERIC. It is also free: So is a used blow-up doll. While a vinyl woman may be adequate for some people, it's not the same thing. |
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