One of the nasty byproducts of eliminating spyware and malware from
computers is that the implanted co-dependencies are eliminated with
serious detriment to the system. Of course, it was important not to
have imported the malware in the first place. If starting Windows XP
is no longer possible, even in safe mode, then it would not be possible
to reverse the problem by returning the missing component, basemjjne32,
from the vault. Saving the data on the hard drive can always be done.
Our favorite technique is to remove the hard drive and use an external
USB (or Firewire) dock or enclosure and then copy the files in this
way. Others may recommend slaving the drive inside the computer, but
why open the box if it can be avoided? Anyway, good luck.

Several hundred is an *enormous* number. Any time you have a system
that badly infected (or anywhere near that badly infected) your
chances of successfully cleaning it with an anti-virus program are
very close to zero.

When a system is that badly compromised, it needs to be reformatted
and the operating system cleanly reinstalled.

No, it's highly unlikely that you succeeded in doing that.

Three points:

1. There should have been external backup of the data on the drive. If
there wasn't, your friend must not have cared very much about his
data.

2. If you did what you did to your friend's computer without first
creating a backup, you were derelict in your duty to him.

3. Remove the hard drive from the computer and temporarily mount it
(either internally or in an external USB enclosure) in another
computer, such as yours, then copy off his data. Be extremely careful
that you don't get yourself infected while doing this.

It is possible, but highly unlikely, that you can salvage the situaton by
using the Recovery Console to disable the basemjjne32 serrvice.

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