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Windows Forum / Windows XP / General Topics 1 / July 2008Windows Explorer error repeatedly
I keep getting a "Windows Explorer has encountered a problem and needs to close" error. After pressing send or don't send it just comes back up. Here is the info---- Appname:explorer.exe AppVer:6.-.2900.5512 ModName:user32.dll ModVer: 5.1.2600.5512 Offset:00009de9 I have tried cleanup- CCleaner, Spybot, Norton 2008 > I keep getting a "Windows Explorer has encountered a problem and needs to > close" error. After pressing send or don't send it just comes back up. Here > is the info---- Appname:explorer.exe AppVer:6.-.2900.5512 > ModName:user32.dll ModVer: 5.1.2600.5512 Offset:00009de9 > > I have tried cleanup- CCleaner, Spybot, Norton 2008 How to repair damaged or corrupt user32.dll: http://forums.techguy.org/windows-nt-2000-xp/544919-explorer-exe-crash-startup.html HTH. nass --- http://www.nasstec.co.uk The sfc /scannow didn't seem to work. The next solution required the xp cd and I don't have that. Best Buy installed xp at the time of purchase. Is there anything else???--thanks > > I keep getting a "Windows Explorer has encountered a problem and needs to > > close" error. After pressing send or don't send it just comes back up. Here [quoted text clipped - 10 lines] > --- > http://www.nasstec.co.uk Try my Explorer Shell Fix tool. Download it here http://pcbutts1.com/downloads/tools/tools.htm  SignatureStalking is a Crime Stalking charges are serious and almost every state now has a strict stalking law. > The sfc /scannow didn't seem to work. The next solution required the xp > cd [quoted text clipped - 17 lines] >> --- >> http://www.nasstec.co.uk > Try my Explorer Shell Fix tool. Download it here > http://pcbutts1.com/downloads/tools/tools.htm You may have had a sex change operation, but you are not an MS MVP. Nor should people download files from a site that hosts pr0n. Malke SignatureMS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ There is no porn on my site, believing in those kooks and trolls make you one of them. SignatureStalking is a Crime Stalking charges are serious and almost every state now has a strict stalking law. >> Try my Explorer Shell Fix tool. Download it here >> http://pcbutts1.com/downloads/tools/tools.htm [quoted text clipped - 3 lines] > > Malke The only porn is on your site http://www.elephantboycomputers.com/sexy.com SignatureStalking is a Crime Stalking charges are serious and almost every state now has a strict stalking law. >> Try my Explorer Shell Fix tool. Download it here >> http://pcbutts1.com/downloads/tools/tools.htm [quoted text clipped - 3 lines] > > Malke Pcbutts Stop posting links that contain s*****ly explicit material or even better. STOP posting SignaturePeter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. > Try my Explorer Shell Fix tool. Download it here > http://pcbutts1.com/downloads/tools/tools.htm [quoted text clipped - 20 lines] >>> --- >>> http://www.nasstec.co.uk You stupid idiot what links are you referring too? the ones everybody say I do but no one can find. SignatureStalking is a Crime Stalking charges are serious and almost every state now has a strict stalking law. Pcbutts Stop posting links that contain s*****ly explicit material or even better. STOP posting SignaturePeter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. > Try my Explorer Shell Fix tool. Download it here > http://pcbutts1.com/downloads/tools/tools.htm [quoted text clipped - 26 lines] >>> --- >>> http://www.nasstec.co.uk > You stupid idiot what links are you referring too? the ones everybody say I > do but no one can find. Just because you've renamed the files does not mean that you didn't do it. There are hundreds of people that were offended by your site's filthy pornographic materials. An ethical person would admit their actions, correct the site, and then apologize for their actions, not deny them. Signature- Igitur qui desiderat pacem, praeparet bellum. - Calling an illegal alien an "undocumented worker" is like calling a drug dealer an "unlicensed pharmacist" spam999free@rrohio.com (remove 999 for proper email address) James Borrow an exact CD from a friend and perform the steps mentioned in the link I gave earlier! If that not vaiable to you then take the machine to your local repair shop, but backup your data first. Or Try to run the checker on start up. Also you can copy the file from the C:\Windows\ServicePackFiles\i386 copy it from this location to this: C:\Windows\System32 or from this location: C:\Windows\SoftwareDistribution\SelfUpdate\16.........long number Open a local search for "user32.dll" and you will find it in more than one location. Reboot your machine after copying the file, does it help? HTH. nass --- http://www.nasstec.co.uk > The sfc /scannow didn't seem to work. The next solution required the xp cd > and I don't have that. Best Buy installed xp at the time of purchase. Is [quoted text clipped - 14 lines] > > --- > > http://www.nasstec.co.uk Here is what I've tried. I tried using system recovery from an earlier point but every earlier point said it didn't work since there were no changes in settings. In the recovery console I did run chkdsk /r which didn't solve the problem. Trying to copy the user32.dll file from the service pack files to system32 (to copy over old) didn't work since it said it was being used by another person or program. I didn't find user32 in software distribution-ofcourse running search uses windows explorer so it fails(refreshes desktop).--Anything else to do? Thanks for still helping me. > James > Borrow an exact CD from a friend and perform the steps mentioned in the link [quoted text clipped - 33 lines] > > > --- > > > http://www.nasstec.co.uk Hi James, Download the file from here http://www.dlldump.com/download-dll-files_new.php/dllfiles/U/user32.dll/5.1.2600 .2180/download.html Then run these cleaning steps: Go through these Cleaning steps: 1... Click start >> Control Panel >> Double Click Network and Internet Connections >> Double click Internet Options, on the IE Properties window you will see these Options: General | Security | Privacy | Content | Connections | Programs | Advanced . Click on General Tab (1st Tab on the left) and you will see a Button called [ Clear History ..] click on it to clear your History caches, then click on [Delete Files..] to delete Internet Files created over the time, click on [ Delete Cookies...] to delete your cookies left by visiting websites. Then click on Advanced tab and scroll down to under the Browsing Option: [&] Browsing [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. = Then try to Disable the Add-Ons on your Browser somehow installed on your browser, On how to disable the Add-ons follow this: Click on Programs Tab and then click the Manage Add-Ons Button there Disable the Non/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one later and see which is the culprit . How to manage Add-Ons: http://support.microsoft.com/kb/883256 Scan for malware from here: http://onecare.live.com/site/en-gb/default.htm?s_cid=sah http://onecare.live.com/standard/en-gb/default.htm Run a scan from here on-line: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym http://www3.ca.com/securityadvisor/virusinfo/scan.aspx Download Avast Cleaner (off-line scanner) from here: http://www.avast.com/eng/avast-virus-cleaner.html If the above didn't help try to create a new user account by following these steps: How to Identify a Damaged User Profile and Create a New Profile http://support.microsoft.com/kb/811151 > Here is what I've tried. I tried using system recovery from an earlier point > but every earlier point said it didn't work since there were no changes in [quoted text clipped - 43 lines] > > > > --- > > > > http://www.nasstec.co.uk onecare found virus: Win32/Parite.B Could this be what is messing up Explorer? I don't think onecare removed it though or and others like W97m/Thus.G or TrojanWINREG/lowzones.a or some trojandownloader:BAT/ftper.gen Norton 2008 hadn't seen these before. I'm still running others like avast now. Someone else had a similiar problem to mine with explorer messing up on startup and said it was malware. > Hi James, > Download the file from here: [quoted text clipped - 86 lines] > > > > > --- > > > > > http://www.nasstec.co.uk > onecare found virus: Win32/Parite.B Could this be what is messing up > Explorer? I don't think onecare removed it though or and others like > W97m/Thus.G or TrojanWINREG/lowzones.a or some trojandownloader:BAT/ftper.gen > Norton 2008 hadn't seen these before. I'm still running others like avast > now. Someone else had a similiar problem to mine with explorer messing up on > startup and said it was malware. Hi James, Yes it likely the infection is messing up your system. Please can you download Hijackthis and send me the log. (http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php) my add : to_you_ross(atremove this and repalce with the abvoius)yahoo.co.uk ( _ is underscore) HTH. nass --- http://www.nasstec.co.uk Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 10:35:14 AM, on 7/6/2008 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16674) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe C:\PROGRA~1\NORTON~4\NORTON~1\NPROTECT.EXE C:\WINDOWS\system32\java.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\SPAMfighter\sfus.exe C:\PROGRA~1\NORTON~4\NORTON~1\SPEEDD~1\NOPDB.EXE C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe C:\WINDOWS\explorer.exe C:\WINDOWS\system32\dwwin.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\Program Files\Windows Live\Messenger\usnsvc.exe C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe C:\WINDOWS\system32\taskmgr.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\navw32.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us10.hpwis.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us10.hpwis.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll O4 - HKLM\..\Run: [GuidedHelpReboot] "C:\Program Files\ACW\acw.exe" /TaskID "filecat:C:\DOCUME~1\Owner\LOCALS~1\Temp\{A71B2D14-D515-4DAE-B4D0-8E62C56978B7}\310353a.xml" /ExecutionMode ShowMe /Extensions "C:\Program Files\ACW\AcwPSSExtn.DLL" O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe" O4 - HKLM\..\Run: [SPAMfighter Agent] "C:\Program Files\SPAMfighter\SFAgent.exe" update delay 60 O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe" O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [NSWosCheck] "C:\Program Files\Norton SystemWorks Basic Edition\osCheck.exe" O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7 O4 - HKLM\..\Run: [LELA] "C:\Program Files\Linksys\Linksys EasyLink Advisor\Linksys EasyLink Advisor.exe" /minimized O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb08.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [AutoTKit] C:\hp\bin\AUTOTKIT.EXE O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1 O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\HP\Digital Imaging\bin\backupnotify.exe O4 - S-1-5-18 Startup: Greetings Workshop Reminders.lnk = C:\Program Files\Greetings Workshop\GWREMIND.EXE (User 'SYSTEM') O4 - .DEFAULT Startup: Greetings Workshop Reminders.lnk = C:\Program Files\Greetings Workshop\GWREMIND.EXE (User 'Default user') O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user') O4 - Startup: Greetings Workshop Reminders.lnk = C:\Program Files\Greetings Workshop\GWREMIND.EXE O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5036.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_ site.cab?1208064569149 O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muwe b_site.cab?1208065070500 O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab O16 - DPF: {6F750203-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor/virusinfo/webscan.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Linksys Updater (LinksysUpdater) - Unknown owner - C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Pure Networks Platform Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~4\NORTON~1\NPROTECT.EXE O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: SPAMfighter Update Service - SPAMfighter ApS - C:\Program Files\SPAMfighter\sfus.exe O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~4\NORTON~1\SPEEDD~1\NOPDB.EXE O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe -- End of file - 13122 bytes > > onecare found virus: Win32/Parite.B Could this be what is messing up > > Explorer? I don't think onecare removed it though or and others like [quoted text clipped - 14 lines] > --- > http://www.nasstec.co.uk > Logfile of Trend Micro HijackThis v2.0.2 > Scan saved at 10:35:14 AM, on 7/6/2008 > Platform: Windows XP SP3 (WinNT 5.01.2600) > MSIE: Internet Explorer v7.00 (7.00.6000.16674) > Boot mode: Normal Can you please contact me on the add I gave earlier, if you don't wish to contact me, please send your log to other hijackthis forums that can help you to clean up your machine. Thank you. nass --- http://www.nasstec.co.uk > > > onecare found virus: Win32/Parite.B Could this be what is messing up > > > Explorer? I don't think onecare removed it though or and others like [quoted text clipped - 14 lines] > > --- > > http://www.nasstec.co.uk I'm confused with your add. Is it- to_you_ross@yahoo.co.uk > > Logfile of Trend Micro HijackThis v2.0.2 > > Scan saved at 10:35:14 AM, on 7/6/2008 [quoted text clipped - 30 lines] > > > --- > > > http://www.nasstec.co.uk oh yeah thanks for showing it up for the botty!! Go then email me lol > I'm confused with your add. Is it- to_you_ross(@)(at)Cant you read(0:))yahoo.co.uk > [quoted text clipped - 32 lines] > > > > --- > > > > http://www.nasstec.co.uk Yes it can, that's a PE executable. There are removal instructions here http://www.sophos.com/support/disinfection/pedis.html#q3 also check for the presence of this registry key and delete it if found [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\PINF] SignatureStalking is a Crime Stalking charges are serious and almost every state now has a strict stalking law. > onecare found virus: Win32/Parite.B Could this be what is messing up > Explorer? I don't think onecare removed it though or and others like [quoted text clipped - 115 lines] >> > > > > --- >> > > > > http://www.nasstec.co.uk I don't have another xp computer to extract those files from to write to a disk. How do I search for that registry key? > Yes it can, that's a PE executable. There are removal instructions here > http://www.sophos.com/support/disinfection/pedis.html#q3 also check for the [quoted text clipped - 120 lines] > >> > > > > --- > >> > > > > http://www.nasstec.co.uk I created a reg file for you, just download it then double click on it to merge it into the registry. If the reg key is found on your system then it will remove it. http://pcbutts1.com/downloads/pe.reg SignatureStalking is a Crime Stalking charges are serious and almost every state now has a strict stalking law. >I don't have another xp computer to extract those files from to write to a > disk. How do I search for that registry key? [quoted text clipped - 138 lines] >> >> > > > > --- >> >> > > > > http://www.nasstec.co.uk "Laura" is NOT an MS MVP nor a woman! Do NOT download anything from *his* webpages! Signature~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ > I created a reg file for you, just download it then double click on it to > merge it into the registry. If the reg key is found on your system then it > will remove it... PA Bear is a joke and his status as an MVP will not last long. MS does not allow the disrupting of their NG and trolling especially by MVP's. SignatureStalking is a Crime Stalking charges are serious and almost every state now has a strict stalking law. > "Laura" is NOT an MS MVP nor a woman! Do NOT download anything from *his* > webpages! >> I created a reg file for you, just download it then double click on it to >> merge it into the registry. If the reg key is found on your system then >> it >> will remove it... <pft> Put up or shut up, Chris. > PA Bear is a joke and his status as an MVP will not last long. MS does not > allow the disrupting of their NG and trolling especially by MVP's. [quoted text clipped - 13 lines] >>> it >>> will remove it... > PA Bear is a joke and his status as an MVP will not last long. MS does not > allow the disrupting of their NG and trolling especially by MVP's. My money is on PA Bear being here longer than your current morphed name this time Butts. Signature- Igitur qui desiderat pacem, praeparet bellum. - Calling an illegal alien an "undocumented worker" is like calling a drug dealer an "unlicensed pharmacist" spam999free@rrohio.com (remove 999 for proper email address) Hi there, I'm new to this whole discussion thing... but I"m getting a similar problem. EVERY time I try to get into the "My Pictures" folder, my whole Windows Explorer quits and has an error message - telling me to debug, send a report or close. It will also close down any MSIE windows I have open. I have tried debugging and sending error messages, but nothing has helped. I have run at least 4 scan programs and have downloaded a few others, but nothing seems to help. In the page below, the problem seems to be that the person is having problems in windows startup. Mine is only when trying to get into my pictures. I have a LOT of family pictures on my computer and would like to print them out, but can't even get into them. On our LAN, I can get into the "My Pictures" folder from my daughter's laptop and do what I need to do, but I'd much rather do it from my desktop with a real mouse instead of that stupid touch pad. I went to the website (How to repair damaged or corrupt user32.dll: http://forums.techguy.org/windows-nt-2000-xp/544919-explorer-exe-crash-startup.html ) but it says that the problem is with starting Windows. I o9nly have the problem with getting into the "My Pictures" folder and looking at pictures. I have Windows XP home media edition and can't use the media center either, as it'll close down as well. As for my computer, I as I have said, I have XP media edition, I prefer to use Firefox instead of MSIE (someone told me it has less viruses, but I have yet to see the proof). Do you need to know anything else? Please Help! > > I keep getting a "Windows Explorer has encountered a problem and needs to > > close" error. After pressing send or don't send it just comes back up. Here [quoted text clipped - 10 lines] > --- > http://www.nasstec.co.uk |
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