XP keeps finding new hardware

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Ken Mc - 25 Jul 2008 21:22 GMT

I keep getting "found new hardware" and I have not added any. How do I find
out what the hardware is? The normal wizard cannot find any drivers to
install, nor does it tell me what hardware was found.

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Yours,
Ken Mc

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JS - 25 Jul 2008 21:31 GMT

Start/My Computer/View system information/
Click on the 'Hardware' tab, click on the 'Device Manger' button.

In the displayed list of devices, do any have a yellow question mark
displayed?
If so this is the device that most likely is missing a driver or is not
functioning properly.

JS

>I keep getting "found new hardware" and I have not added any. How do I
>find
> out what the hardware is? The normal wizard cannot find any drivers to
> install, nor does it tell me what hardware was found.

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Ken Mc - 25 Jul 2008 22:40 GMT

JS, I had already done that. The problem is there is no identity for the
hardware, just the yellow question marks. In the past looking deeper I did
see a USBSTOR set of stuff. I cannot, nor can the system Identify and use
the device.

Signature

Yours,
Ken Mc

> Start/My Computer/View system information/
> Click on the 'Hardware' tab, click on the 'Device Manger' button.
[quoted text clipped - 10 lines]
> > out what the hardware is? The normal wizard cannot find any drivers to
> > install, nor does it tell me what hardware was found.

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JS - 26 Jul 2008 00:12 GMT

Have you checked your BIOS as some have the ability to disable unneeded
devices that are built into the motherboard.

JS

> JS, I had already done that. The problem is there is no identity for the
> hardware, just the yellow question marks. In the past looking deeper I
[quoted text clipped - 16 lines]
>> > out what the hardware is? The normal wizard cannot find any drivers to
>> > install, nor does it tell me what hardware was found.

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Kelly - 26 Jul 2008 02:30 GMT

Hi Ken,

Right click My Computer/Properties/Hardware/Device Manager.
Anything listed under Unknown will show up in Add New Hardware.

You may also want to show hidden devices during your troubleshooting.
That being said, is this a new install, repair install, have you added a new
modem or network card......

If none of this applies, what subtitle are the question marks listed under?
And what have you added before these actions began?

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Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

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Kelly - 26 Jul 2008 04:51 GMT

Signature

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

SupportSpace
www.supportspace.com/pages?aiu=kellyskorner

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Ken Mc - 28 Jul 2008 00:48 GMT

Ok, After much guessing and install a thing called "Driver detective" which
did not solve the problem. I updated many drivers... none worked until-----
I went to the HP printer site and downloaded new drivers for my photosmart
7660 and the USBSTOR_ "new hardware" problem was cured.

Signature

Yours,
Ken Mc

> I keep getting "found new hardware" and I have not added any. How do I find
> out what the hardware is? The normal wizard cannot find any drivers to
> install, nor does it tell me what hardware was found.

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