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Windows Forum / Windows XP / General Topics 1 / July 2008

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XP goes on standby and on "wake up" I have lost my connection..why?

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Joe - 26 Jul 2008 18:19 GMT
My machine running XP Pro SP3 is set to go on standby S3 after about
15 minutes.

Usually I can wake it up with no trouble, but lately it seems upon
that wake up call I have lost my internet connection. For years this
machine was fine configured like I mentioned and it never failed to
maintaint the connection. What's gone wrong now?

Thank you all,

Joe
Unknown - 26 Jul 2008 19:54 GMT
How are you waking it up? What type internet connection?
> My machine running XP Pro SP3 is set to go on standby S3 after about
> 15 minutes.
[quoted text clipped - 7 lines]
>
> Joe
PA Bear [MS MVP] - 26 Jul 2008 21:04 GMT
Kudos for posting your full Windows version!  You've save all of us a lot of
time.  See...

A Windows XP SP3-based computer loses wireless connectivity when it resumes
from standby or from hibernation, or you receive an error message when you
try to put the computer in standby or in hibernation:
http://support.microsoft.com/kb/951447
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~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

> My machine running XP Pro SP3 is set to go on standby S3 after about
> 15 minutes.
[quoted text clipped - 7 lines]
>
> Joe
Joe - 27 Jul 2008 15:44 GMT
>Kudos for posting your full Windows version!  You've save all of us a lot of
>time.  See...
[quoted text clipped - 3 lines]
>try to put the computer in standby or in hibernation:
>http://support.microsoft.com/kb/951447

Hi PABear,

I should have told you that I have a cable connection to my
machine,thats the one that loses the connection. The other machine is
in another room and that one is wireless and that seems fine.

The KB article seems to address only wireless connections. Sorry I
didn't tell you guys that to start with.

Joe
Elmo - 27 Jul 2008 16:42 GMT
>> Kudos for posting your full Windows version!  You've saveD all of us a lot of
>> time.  See...
[quoted text clipped - 12 lines]
> The KB article seems to address only wireless connections. Sorry I
> didn't tell you guys that to start with.

Whether it's wireless or not, the solution can be the same; don't allow
[the NIC, Ethernet card, USB port, whatever connects the computer to the
modem/router] to be turned off while in Standby mode.

Signature

Joe   =o)

PA Bear [MS MVP] - 28 Jul 2008 00:40 GMT
>> Kudos for posting your full Windows version!  You've save all of us a lot
>> of time.  See...
[quoted text clipped - 14 lines]
> The KB article seems to address only wireless connections. Sorry I
> didn't tell you guys that to start with.

Try the fix in KB951447 anyway.

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

. US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

. CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

. UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

. AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

. Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
 
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