I understand there can be a million and 2 different reasons for this, but
can anyone offer advice on how to start diagnosing the problem? It seems to
do it all the time despite having reformatted the HD, re-installing Windows
98se and headbutting the wall.

Afriend ran defrag on 98SE and it didnt finish as it said
a scandisk needed to be run. Now Norton won't perform
automatic updates witjout getting the following error
message and if an attempt is made to run scandisk the

When I start my computer it does not open, to windows. It stops a at a screen thats says "its safe to turn off computer.  When I restart it it opens in safe-mode.(16 bit settings)  I can go to settings and switch it back to the proper settings but when I turn it off , it starts ...

My house guests have done something to my PC.  I am a
computer illiterate.  I nowe get a message 'a
required .DLL file could not be found.  PSAPI.DLL' when I
switch on.  Also, my scheduled tasks will not work.  I get

I'm continually getting a "Close" message 20 minutes into
writing an email, that forces me to close out on the net.
It's like some kind of time out. With the "close" message
is an error message telling me there's a problem with

I've attempted to install win98 to replace winnt4.0
NT will not allow me to install 98. Any know the proceedure
to replace nt with 98?

I recently had to install a new HP
printer/fax/scanner/copier.  After the installation, my
Norton Utilities monitoring says my swap file is now down
to zero.  I uninstalled the HP, and the swap file reading

At start up a msg says:"Error loading
C:\windows\system\bqzhixn.dll.  The system cannot find the
file specified".  This msg. first appeared after I
installed Norton Internet security.  What do I do to

Have you seen this error and know how to fix it?:
Companion - program caused GPF in module NV4disp.drv at
0001:0000b8a3

When I use a desktop shortcuts to access a program that
used to work, I get "File too large for notepad to open"
error.  If I go to the program folder and run the
program .exe from there it will load and run fine.  This

I have an old laptop with windows 98SE on it. I went to add/remove programs
properties Windows Setup and there is nothing there. There used to be, but
now the window is blank. How do I get the programs/information back?
The only way I can access a CD is via my network from a Windows ...

I had to reboot with my reboot disk. When windows staretd
to open it asked for an authenticity number. Saying it
was on the front of the packet I recieved with my
computer. This "packet" has long since been lost. I have

On startup, I get a dialogue box with Explorer has an
internal error and will shut down....when I close the box,
I get the desktop with no icons, no moveability with the
mouse.  I tried to boot from CD, but to no avail...any

Two problems;
1) When I start windows, now the C drive window opens but
I don't want it to. How can I stop this?
2) I keep getting Internet problems when I go on some

I have no sound. I have a problem with microsoft kernel
system renderer device, there is a missing file called
ksuser.dll. I tried reinstalling windows 98 se and it says
the file is missing from my disk, go figure? If anyone can