I keep getting this message " Gkmqcnen has caused an error
in <unknown>. Gkmqcnen will now close.
If you continue to experience problems, try restartin your
computer."   What does this mean?

I'm inquiring on behalf of a (non-PC literate) friend of mine.  In
Windows ME, when you're navigating through menus or hovering over a
button, if you leave the mouse over such things for a few seconds, it
assumes you picked that option, and it executes whatever program the

Thank you for the info. I went to the download site and am
not sure which "viewer" to download.
http://office.microsoft.com/search/results.aspx?
Scope=DC&Query=viewers&CTT=6&Origin=EC010331121033

A friend downloaded by mistake a program called "Hot
Surprise" and now I can't open Add/Remove program tool
from Control Panel to delete it.  When I double click on
it, nothing happens.  Please help.

Is there any support programs i can download so i can read
japanese web pages, and if so where do i locate them.

Can someone please tell me how I can format drive C.
I have tried right clicking on C drive in 'my computer'
and the error message I receive "Windows cannot format
this drive because it contains files in use by windows."

Can Windows 2000 SP4 be downloaded from the microsoft
website when I have Windows ME? I tried to do it but I got
an error that the referenced NTDLL.DLL:strstr could not be
found, and also that a device or file attached to the

When I try to use system restore, the message atrace.dll.
is missing. How can I get it back? I tried to restore the
installed software, the cd does not recoginize my computer
which is very troubling. Any help would be deeply

When I try to open an attachment on word pad I get the
message:   WordPad has caused an error in MSWRD832.CNV.
          WordPad will now close.
Plus the document appears to be blank. Thia happens every

When starting Canon's Zoombrowser EX 4.5.1.148, I get this
message: "Zoombrowser has caused an error in KERNEL32.DLL.
Zoombrowser will now close." Canon support said it was an
operating system problem. What do i do?

When starting up my computer I keep getting the error
message:  Error Loading C:?WINDOWS/SYSTEM/CTRLPAN:DLL A
Dynamic Link Library (DLL) Initialization Routine Failed.  
How can I fix this problem?

Last week I could not open up WORD because it said that my
resources were low.  Today I could not open it because it
said that WINWORD caused a general protection fault in
module USER.EXE at 0007.00006ad3.  Help! Don't have a clue

Need info on how to reinstall the Microsoft Windows
Installer

I recently installed the Elder Scrolls: Morrowind Game of
the Year edition. Everytime I try to open the game I get
an error message that says "The D3D8.DLL file is linked to
missing export DDRAW.DLL:UnlockCB." All other games I've

I recently downloaded Literauto from playbuddy.com.
I managed to download and install the said program in two
computers. It worked fine at the Windows XP computer i
have but not with the Windows ME computer.