Hello..
I am requesting help on my mother's behalf.
I have windows xp and have only learned how to use a PC on
windows xp.

i have lately been getting an error that says vsmon has
created an error in kernell32. When i click ok my computer
usually goes to the blue screen and then acts up from
there until i reboot. What is this problem and how can i

   I would like to know how in the world do you contact
microsoft tech's or one of their staff, not by phone, to
ask about a product that has bee damaged,  would like to
know if they will send another disc in its place.

Is it possible to delete previous searches from the Search
option in ME? Specifically when searching for Files or
Folders and typing anything into the 'Search for Files or
Folders named' box a drop down list of the previous

When starting mspaint I get the following message. I have
searched the database and cannot find answer. I cannot
find mspaint on startup disks by itself to reinstall. Any
help will be appreciated.

Does anyone out there have any experience with MacAfee's
firewall software?  I installed it the other day and kept
running into problems with the screen going blank and
small, green boxes appearing at the top.  I had to

Does anyone know if it is possible to convert a German-
version of Windows ME to an English version, and if so,
how to do it?

So i go to ebay.com and im looking at the page and the
lettering and everything is soooo small and i have no idea
how it happened or how to vhange it back??? anyone know?
thanks

When I shutdown the system, it hangs immediately and has
to be shut down by holding in the power button for 15
seconds - what can I do?  There are no conflicts showing
in the system device manager.

Microsoft has a removal tool for the  current worm,
FixBlast. After running the tool a window pops up with a
link to Microsoft downloads with instructions to download
the appropriate patch to innoculate Windows against

I have an HP computer that came with Mcfee Active shield.
That has expired. Will the Micro soft security updates
protect my computer or do I need to renew with Mcfee?

Recently I've been recievung a message stating that
Symantec Integrater cannot access the current frame class.
I've been using the Norton Anti-virus since purchasing
this computer. Can anyone explain this to me in laymans

Father in law is asking me to fix his PC (Windows ME) after he got and
removed several viruses -- but before he loaded AV software.
I am unfamiliar with the Restore function and am wondering, does the restore
process completely rewrite the registry?   He thinks he ran restore in the

I`ve been trying to search these pages, but the Search
always gives me time-out (even while searching just within 1
month). Other techforums didn`t help me too, so sorry if it`s
obvious, but:

Can anyone tell me what to do about the following message
at bootup?  Error Loading  C:\WINDOWS\NEWDOT~3.DLL
Thanks, Mike