I have the same problem as Sharon and others area grayed out, but i also receive a message of no sound driver but i see no error messages there. In my I/o data port for ISA plug and play enumerator I show some conflict with primary and secondary controller. I also seen a message ...

I'm running media player 9 on Win ME and since I've just reinstalled the OS
I'm trying to reapply all the patches but I'm having trouble with the
following patches
308567

Why all of a sudden doesn't anything work.  You have these websites that have
peoples complaints but don't offer any fix.  It used to work, now you've put
in updates and it doesn't.  Gee Thanks for the UPDATES.  

I keep getting the same 1 mb update everytime I'm told to update the player.  
I update and it is back everytime.  I have seen this problem before and a
solution but can't remember it.  Could someone help me here?
My system is;

When ever I update windows, and there is a windows media update, I lose my
audio.  Usually after I restart my computer, the audio begins to play again.  
This time it hasn't.  I can't get it to play in windows media 9, or in my
interactual dvd.

I got this error id:  80040265
I'm running Windows ME, Windows Media Player 7.0.  I'm trying to play a
video with a .rm extension.  Can anyone tell me which software I need to be
able to play it?