My computer will not load Windows.  All I see at startup
is a black screen with options to Start in Safe Mode, Safe
Mode with Networking..... Last Known Good Configuration
and Start Windows Normally.  The computer just hangs if I

Not familiar with XP...my Mom's computer....
Every time she tries to sign on, she gets an error message
that the  SHDOCVB.dll file couldn't be found....and screen
goes to a standby, no icons or access.  What is this file?

In trying to access the XP registry to delete an infected
file using Symantec instructions, the Regedit screen
closes before any selection can be made or clicked.
A similar problem occured in trying to open Norton

Does anyone know how to make this folder stop opening up
on logon??  Thanks for the help!!

When trying to run a program under a power user vs
administrator, the program will not run under the power
user.  When adding administrator to the same logon it
works fine.  I need it to run under a user without

Recently after defragging my C: drive I get a 639mb
file /hiberfil.sys that will not defrag. I did a search
to find where this file is located.  The search returned
no results.  Is this file important?  Where is it located?

How can I make this stop??  I get an error box for winnet
about every 1 minute.  What's causing this?

When I hit ctrl-alt-del, the application manager comes up
but I no longer have access to the different tabs
(performance monitor, current processes) and I can't close
the application manager window.  Is this some sort of

After a recent hard disc cleanup to free up space
(removed temp internet files, Lava-Ad detected files,
defrag etc), I now find the startup (loadup, bootup)
process takes more than 2 minutes to complete, which is

I need to find out how i can regain all of my space , im showing i hace a,b, c,d,e,f,g, drives on my computer and i have no space left on d drive where xp is instaled , Please can someone tell me to change this and gain all of the space back, Im not sure how this happened but it ...

I currently tried to install software on my computer.  the
Windows Installer Service is not working correctly how
would I run a diagnostic to fix or fix the installer
itself?

I am having an issue with cleaning up my system.  
Everytime I try to start disc cleanup, my system freezes
and I have to restart.  I have defrag'd the hard drive,
everything is ok there.  Any ideas on how to dump other

I have a friend who has had her computer for a year. Back
in December it started acting funny. Now she can just
start Windows XP in regular mode. It has to be safe mode.
We ran a virus check with Norton's and nothing. I have

Hi, I've seen that a lot of people have had trouble with
the system32 folder popping up upon startup.  Well, the
same thing has been happening to me, and it also
sometimes happens when I open Internet Explorer.  I tried

I have recently had problems with the recyle bin. It
refuses to empty when containing deleted folders. The
whole system freezes up and I have to switch off and then
re-boot.