Good morning
I work at home as a sales telecommuter, and I have long periods of inactivity due to minimal call volume.  I connect up to our server using a VPN, and though I have a cable connection at home, I cannot access any outside websites.  I am aware that this would have ...

I'm having some problems with remote assistance. Today a customer requested
remote assistance, which I accepted. The dialog box that says 'connecting to
xxxxxx's computer' was displayed and nothing happened after that.
My PC is running XP Pro and is behind a NAT UPnP enabled ADSL ...

Can anyone provide me with an objective comparison between Microsoft's
Remote Desktop Connection and Symantec's pcAnywhere 11 ?
A short list of +'s and -'s for each would be helpful.
Thanks for your help.

Ok, so I'm sitting at the bakery, set up my router and
computer this morning for Remote Desktop, and everything
worked just fine!  Amazing for me on the 1st try :).
Now, I'm trying out the Remote Desktop WEB, and when I

I have configured an incoming connection and have TCP/IP
and IPX/SPX installed.
I can connect successfully via IPX/SPX with some tweeking
of the settings but TPC/IP still gives me an error... I can