i am looking for a remote control software that will let me connect to
client computers to troubleshoot their systems
support for windows 98, 2000, xp, vista is a must (unix/linux/mac is
not necessary)

After installing the latest updates, ny Remote Desktop do not work anymore.
The problem is ONLY on one (my) PC. All others work fine. I have tried to
shut down firewalls, re-install SP2 etc. but nothing helps. I am logged in as
an Administrator. I get the folloving message: ...

I am trying to connect to a remote mysql database but cant.  I think the
problem may be port 3306 being blocked on my PC (win xp) but don't know wher
to begin to test it.

I'm at a wits end to find out why the heck Remote Assistance doesn't even
launch. Ive checked all the help tips/forums I can find with no results. It's
enabled in the registry, the control services, etc. All the files...to make
the program launch (I think) are all on my PC. It ...

I apologize if this has been covered. I searched and couldn't find anything.
I think I understand how to configure my computer and routers for a remote
desktop connection but I can't connect from a computer outside my network. I
can get a remote connection (both web-based and ...

I managed to ping the server [10.10.0.1] from the client behind a
router [192.168.1.0/24].  My private (home) LAN is 172.16.0.0/24.
Both the server and the client does receive read/write data (in the
log) but the client can't connect to the Internet while it's connected

sir,
         In my network some of time I have to shutdown the server for
any problem or for maintainence purpose.
                    i want to send message to all the client or  node

Does anyone know whether it can be enabled or not? Unlike in RDP session
Ctrl+C and Ctrl+V does not work in RA. I'm wondering if it's possible at
all. Are there different shortcuts or something needs to be enabled
there via GPO or registry?

I work with a half a dozen machines located locally or remotely.
I use local disks a lot and drag and drop to copy files around.
The actual file transfer is generally quick, but navigating between the
directories on the local disk can be VERY VERY slow.

On my lan I have 2 desktops both running XP pro, with RDP enabled.
I could successfully establish remote desktop session into each other.
Both from A to B or vice-versa from B to A.
I added a third desktop C to the lan; (same hardware and software

I used to have RA working but now when a remote user requests RA with Windows
Messenger the Remote Assistance Application doesn't even launch!
Any suggestions on how to diagnose this would be appreciated.
Thanks!

I work for a small tech company that uses remote support for our
customers. We currently have a support software that is a VNC wrapper
basically and are looking to migrate to a new solution that allows us
to connect over ports 80 and 443, not the 5500 it currently does. We

When we deploy a laptop to a user and they try to logon using cached domain
credentials, it takes 2-3 hours for the OS to timeout and reply that the
domain was not available. Users are then instructed by my IT group to logon
to the system locally. I know this isn't right.

We are in the process of outsourcing some work to another state and
will need to share info. We will be setting up new servers w/ Terminal
Services, etc. soon but need to give them access ASAP. We can set up
using RDC but then the users on both ends can not see the screen. We

I have a user XP Home Edition that needs to setup a VPN connection across
broadband but the Network Setup Wizard will only estblish a Dialup
connection. The dialog box allowing sekection of Dialup or Internet never
appears. Is this a Home Edition problem or is there a work around ...