I've just followed the steps provided on the Microsoft
sirte for dealing with sasser. I followed the step to stop
shutdown
1. On the taskbar at the bottom of your screen, click

My 1st time using this service, so please bear with me.
In attempt to remove Adware virus I followed Norton
Antivirus' instructions and in process must have
deleted 'image.dll' file. When I start up, 2 x pop-up

Adware virus is slowing down my pc. In attempt to delete
virus I followed manual instructions as per Norton Anti-
virus website , but in process must have
deleted 'image.dll' file. When I start-up my pc two pop-

Hi there to whoever is listenin,I am from south africa and
have a hp nx9000 laptop for home use,I am the
administrator and have only had to type in my password
once when the pc is turned on and I am up and running,I

Can anyone help,  after startup our machine goes straight to an administrators screen without displaying the welcome screen.  If you log off, you then get the welcome screen and user names.  Any ideas how to stop this happening

i cant access internet on a limited account i made, but
ican access it on my admin account, i have NTL broadband
through USB and ICS for my sisters computer.
any one know how to resolve this?

I am the only User on my XPHome stand alone.
Noone ever gets near it,so is it really
necessary,and why,and where,to have a password?
Thanks for all and any info.

I recently installed Windows XP, and had to update a few
things as I was using Windows ME. Nortons Anti Virus 2004
is one of them, BUT... when I go to re-install Nortons
installation is going fine untill it gets to a certain

ummmm.... i am pretty sure i have a virus and could get
rid of it if i could log on, but my pc wont allow me to
log onto any users even in safe mode.  if you could help
me i know i could get rid of the virus if i could log on.  

Is there any valid reason for my I.S.P to persistantly
scan a range of U.D.P ports on my computer?
This has been happening with tiresome regularity-firewall
blocks them,but I'd really like to know if they are

I have found that MTWIRL.DLL file in infected (trojan
horse startpage.5.bt, it is in my c:\windows\system32
directory.  I cannot delete it because the directory is
read only, and everytime I change the attributes it

How do I order replacement CDs for my XP Pro
installation? The previous person maintaining our
companies computer took off with our original software.

Problem: can't add domain users to local power users
group, I'm able to do that on W2K but on XP only option
available under locations is local computer with no option
to change location?

Just wondering if anyone knows how to fix the admin
account.
 I disabled my administrator account, and for some reason
it disabled my account that was part of the admin group

I visited a site that required my phone number and password. It saved it and now anyone can retrieve it. How can I clear it from the drop down box?